Job Summary

KindHearts NGO is seeking a motivated and compassionate Part Time NGO Support Assistant to join our dedicated team. This role is ideal for individuals who are passionate about social impact, community development, and supporting non-profit initiatives. The successful candidate will assist in day-to-day operations, administrative tasks, and coordination activities, enabling the NGO to focus on delivering meaningful programs and outreach. This position offers flexible working hours, making it an excellent opportunity for students, homemakers, or anyone looking to contribute to a noble cause while balancing other commitments.

Key Responsibilities

• Assist in general administrative tasks, including data entry, document preparation, and record management.
• Support program coordinators in organizing community events, workshops, and awareness campaigns.
• Maintain accurate databases of beneficiaries, volunteers, and partners.
• Draft basic reports, emails, and communications for internal and external stakeholders.
• Respond to routine inquiries from volunteers, donors, and the public.
• Help track donations, sponsorships, and other contributions for transparency and reporting purposes.
• Collaborate with team members to ensure smooth implementation of projects and initiatives.
• Perform other support duties as assigned to enhance operational efficiency.

Required Skills and Qualifications

• Minimum educational qualification: High school diploma or equivalent; a bachelor’s degree is a plus.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Excellent written and verbal communication skills in English.
• Ability to organize tasks efficiently and manage multiple priorities.
• Attention to detail and a high level of accuracy in record-keeping.
• Strong sense of confidentiality, integrity, and commitment to NGO values.

Experience

• Prior experience in administrative support, office assistance, or NGO operations is preferred but not mandatory.
• Volunteer experience in non-profit organizations or community programs will be highly valued.

Working Hours

• Part-time role, flexible hours (approximately 15–20 hours per week).
• Work-from-home option available with occasional on-site visits for events if necessary.
• Schedule can be adapted to accommodate academic, personal, or professional commitments.

Knowledge, Skills, and Abilities

• Basic understanding of NGO operations and community development is a plus.
• Strong interpersonal skills and ability to work collaboratively in a team.
• Self-motivated, proactive, and able to work independently.
• Problem-solving mindset with the ability to adapt to dynamic work requirements.
• Comfortable using digital tools for communication, project tracking, and reporting.

Benefits

• Flexible working hours and remote work option.
• Opportunity to gain hands-on experience in NGO operations and social impact initiatives.
• Exposure to community development projects and networking with professionals in the sector.
• Recognition and potential growth within the NGO for outstanding contributions.
• Certificate of involvement and letters of recommendation for academic or professional purposes.

Why Join KindHearts NGO

• Be part of a passionate and mission-driven organization that makes a tangible difference in the lives of communities.
• Contribute meaningfully while developing professional skills in administration, coordination, and social service.
• Work in a supportive, collaborative, and inclusive environment that values your input and creativity.
• Gain experience in the non-profit sector, opening doors for future career opportunities in social work, project management, or NGO operations.

How to Apply

Interested candidates are invited to submit the following via email to us:

1. Updated resume/CV.
2. A brief cover letter highlighting your interest in NGO work and relevant skills.
3. Any prior volunteer or work experience certificates (if available).