Job Summary

Hollister USA is seeking enthusiastic and customer-focused Retail Sales Associates to join our dynamic retail team. In this role, you will be the face of the Hollister brand, creating an exceptional shopping experience for our customers. The ideal candidate is passionate about fashion, possesses excellent interpersonal skills, and thrives in a fast-paced retail environment. You will play a key role in driving sales, maintaining visual merchandising standards, and fostering a welcoming and inclusive store environment.

Key Responsibilities

• Deliver outstanding customer service by greeting, assisting, and engaging with all customers.

• Meet or exceed individual and team sales targets while actively promoting Hollister products.

• Maintain visual merchandising and store standards, ensuring displays are attractive and inventory is organized.

• Assist with inventory management, including stock replenishment, tagging, and pricing of merchandise.

• Process sales transactions accurately and efficiently using the store’s point-of-sale system.

• Handle customer inquiries, complaints, and returns with professionalism and courtesy.

• Collaborate with team members to create a positive and motivating work environment.

• Participate in ongoing training and development opportunities to enhance product knowledge and sales skills.

Required Skills and Qualifications

• High school diploma or equivalent; college education is a plus.

• Proven experience in retail, customer service, or sales preferred.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Basic math and cash-handling skills.

• Flexibility to work weekends, evenings, and holidays as needed.

• Passion for fashion, lifestyle, and the Hollister brand.

Experience

• 0–2 years of retail or customer service experience; entry-level candidates with strong enthusiasm are welcome.

• Prior experience in clothing, lifestyle, or apparel retail is advantageous but not mandatory.

Working Hours

• Flexible scheduling with options for part-time and full-time hours.

• Availability on weekends, evenings, and holidays may be required to meet store needs.

Knowledge, Skills, and Abilities

• Strong customer-centric mindset with excellent problem-solving skills.

• Ability to work effectively both independently and as part of a team.

• Knowledge of sales techniques and basic merchandising principles.

• Ability to maintain energy and professionalism in a fast-paced retail environment.

Benefits

• Competitive hourly wage plus potential sales incentives.

• Employee discounts on Hollister merchandise.

• Training and development programs to enhance career growth.

• Friendly and inclusive workplace culture.

• Flexible scheduling to accommodate personal and professional commitments.

Why Join Hollister USA?

Hollister USA is a globally recognized lifestyle brand committed to creating authentic and engaging retail experiences. We value teamwork, creativity, and personal growth. Joining our team means being part of a fun, energetic environment where your contribution directly impacts customer satisfaction and store success. You will have the opportunity to grow within the company while representing a brand that resonates with millions of customers worldwide.

How to Apply

Interested candidates can apply online through the Hollister USA Careers Page or submit their resume at your nearest Hollister store. Ensure to include a brief cover letter highlighting your passion for fashion and customer service experience. Selected candidates will be contacted for an interview.