Kukreja Builders has delivered several landmark projects in Mumbai, earning the trust of leading architects, RCC specialists, and prestigious clients. We pride ourselves on personalized attention, high-quality workmanship, and timely project delivery, while successfully managing large-scale projects without disputes.

Role Overview

We are seeking a Customer Relations Officer to support our Marketing team and ensure smooth office operations. This on-site role involves handling client and vendor correspondence, preparing documents and reports, assisting with bookkeeping, and providing overall administrative support. The ideal candidate is organized, detail-oriented, proficient in MS Office, and has strong communication and interpersonal skills.

Key Responsibilities

• Communication & Coordination: Act as the primary point of contact for clients and vendors, manage calls, emails, and correspondence.

• Document & File Management: Prepare, edit, organize, and maintain documents, reports, presentations, and filing systems.

• Support & Assistance: Provide administrative and documentation support to team members.

• Data & Financial Tasks: Input data into systems, manage contact lists, and assist with bookkeeping tasks.

Required Skills

• Strong organizational and time-management abilities to handle multiple tasks effectively.

• Excellent written and verbal communication skills for professional interaction with clients and colleagues.

• Technical proficiency in MS Office (Word, Excel, PowerPoint); knowledge of Tally is a plus.

• Attention to detail to ensure accuracy in documents and reports.

• Adaptability and multitasking skills to thrive in a fast-paced environment.

Qualifications & Experience

• Bachelor’s degree in Business, Communications, or a related field.

• Prior experience in Sales and Marketing within the Real Estate sector.

• Proven ability to maintain strong client relationships and ensure customer satisfaction.

• Strong analytical skills and capability to manage multiple responsibilities under pressure.

This role offers the opportunity to be part of a reputable construction firm and contribute to high-profile real estate projects while ensuring excellent customer service.