Job Summary:

Fresher Jobs Hub is seeking a motivated and dynamic Sales & Customer Service Representative who excels in communication and has a passion for delivering exceptional service. The ideal candidate will handle customer inquiries, build strong client relationships, and contribute to sales growth. This role requires fluency in English, a professional attitude, and the ability to work independently in a remote environment.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.

• Understand customer needs and provide accurate product/service information.

• Identify sales opportunities and actively promote products/services to increase revenue.

• Maintain and update customer records in the company database.

• Resolve customer complaints efficiently, ensuring high levels of satisfaction.

• Collaborate with internal teams to address customer concerns and improve service quality.

• Follow company guidelines and processes to meet performance and sales targets.

• Provide feedback to management on customer trends and potential improvements.

Required Skills and Qualifications:

• Excellent verbal and written English communication skills.

• Strong interpersonal and customer service skills.

• Basic sales understanding and ability to upsell services/products.

• Ability to multitask and manage time effectively in a remote environment.

• Comfortable using computers, email, and online communication tools.

• Problem-solving mindset and attention to detail.

Experience:

• Freshers are welcome to apply; prior experience in sales or customer service is a plus.

• Demonstrated experience in remote communication or online sales is advantageous.

Working Hours:

• Flexible work-from-home schedule.

• Typical working hours: 4–6 hours daily, with the possibility of full-time shifts based on performance.

Knowledge, Skills, and Abilities:

• Strong listening skills and empathy for customer needs.

• Ability to build rapport with diverse clients.

• Self-motivated and capable of working independently.

• Basic understanding of sales techniques and customer engagement.

• Adaptable and quick learner in a dynamic environment.

Benefits:

• Competitive pay with performance-based incentives.

• Flexible work-from-home opportunity.

• Training and professional development support.

• Friendly and supportive remote work environment.

• Opportunities for career growth within Fresher Jobs Hub.

Why Join Fresher Jobs Hub:

• Be part of a rapidly growing company that values innovation and customer satisfaction.

• Work remotely from anywhere, achieving work-life balance.

• Gain hands-on experience in sales and customer service with continuous learning opportunities.

• Receive recognition and rewards for exceptional performance.

How to Apply:

Interested candidates are invited to submit their resume and a short cover letter in English highlighting their communication skills and motivation for the role to us with the subject line: “Sales & Customer Service Representative Application – [Your Name]”.