Job Summary

Pharmacy Technician is seeking a Virtual Pharmacy Technician - Order Verification and Triage professional to join our growing remote pharmacy operations team. In this role, you will be responsible for reviewing, verifying, and triaging prescription orders to ensure accuracy, compliance, and timely processing. You will collaborate closely with pharmacists, healthcare providers, and patients to ensure efficient workflow and exceptional service quality. This position is ideal for detail-oriented, tech-savvy pharmacy professionals who thrive in a fast-paced, virtual environment and are committed to delivering patient-centered care.

Key Responsibilities

• Review and verify prescription orders for accuracy, completeness, and compliance with state and federal regulations.

• Triage incoming prescription requests and prioritize workflow for timely processing.

• Communicate with prescribers and healthcare professionals to clarify or resolve order discrepancies.

• Enter and update patient and prescription data into pharmacy systems accurately.

• Ensure proper labeling, dosage, and documentation for all verified orders.

• Coordinate with virtual pharmacists and support staff to optimize workflow and prevent delays.

• Identify and report potential drug interactions, allergies, or contraindications to the pharmacist.

• Handle patient inquiries professionally through chat, email, or phone as needed.

• Maintain confidentiality and ensure compliance with HIPAA and other regulatory standards.

• Participate in continuous improvement initiatives to enhance remote pharmacy operations.

Required Skills and Qualifications

• Certified Pharmacy Technician (CPhT) certification from PTCB or equivalent.

• Strong understanding of prescription terminology, medication names, and pharmacy laws.

• Proficiency in using pharmacy software systems (such as PioneerRx, QS/1, or similar).

• Excellent communication and multitasking skills in a remote work setting.

• High attention to detail and accuracy in data entry and documentation.

• Ability to work independently and maintain professionalism under minimal supervision.

• Reliable internet connection and familiarity with virtual communication tools.

Experience

• Minimum 1–3 years of experience as a Pharmacy Technician in a retail, mail-order, or specialty pharmacy environment.

• Prior experience in order verification or prescription triage is highly preferred.

• Remote or telepharmacy experience will be an added advantage.

Working Hours

• Flexible remote work schedule based on pharmacy operations.

• Full-time and part-time shifts available, including weekends and evenings as required.

• Must be available to meet productivity and turnaround time expectations.

Knowledge, Skills, and Abilities

• Comprehensive knowledge of prescription processing, insurance adjudication, and medication safety.

• Strong organizational and time management skills.

• Ability to identify issues proactively and communicate effectively with team members.

• Adaptability to new technologies, processes, and compliance requirements.

• Commitment to maintaining patient confidentiality and delivering exceptional care.

Benefits

• Competitive hourly pay with performance incentives.

• Fully remote position with flexible scheduling options.

• Health, dental, and vision insurance (for eligible employees).

• Paid time off, holidays, and professional development support.

• Opportunity to work with an experienced team in a fast-growing telepharmacy environment.

Why Join Pharmacy Technician

At Pharmacy Technician, we believe in empowering professionals to deliver high-quality, patient-focused care from anywhere. You’ll be part of a collaborative and innovative remote pharmacy team where your expertise and input are valued. We provide the tools, technology, and flexibility you need to excel and grow in your career—all while improving patient access to safe and efficient medication services.

How to Apply

Interested candidates are encouraged to apply by submitting their resume and certification details through our official careers page or via email us with the subject line “Virtual Pharmacy Technician - Order Verification and Triage Application.”