Job Summary

Comcast is seeking skilled and motivated remote contractors to support various business functions across customer service, technical operations, administrative support, data entry, and more. This flexible role allows you to work from the comfort of your home while contributing to a leading global media and technology company. Whether you are looking for part-time flexibility or a full-time opportunity, Comcast offers a dynamic environment for individuals with strong communication and problem-solving skills.

Key Responsibilities

• Provide customer support via phone, email, or chat, addressing inquiries and resolving issues efficiently.

• Handle administrative tasks such as data entry, documentation, scheduling, and reporting.

• Assist customers with billing questions, account setups, technical troubleshooting, and service-related queries.

• Collaborate with internal teams to escalate and resolve customer concerns promptly.

• Maintain accurate records of all customer interactions and updates in company systems.

• Demonstrate a high level of professionalism and adherence to company policies in all communications.

Required Skills and Qualifications

• Excellent verbal and written communication skills.

• Ability to work independently with minimal supervision.

• Strong typing and computer navigation abilities.

• Customer-focused approach with a passion for problem-solving.

• Familiarity with remote work tools (Zoom, Teams, CRM systems, etc.).

• Must have a reliable internet connection and a quiet workspace.

Experience

• Previous experience in customer service, support roles, or administrative positions preferred.

• Experience working in telecommunications, media, or technology industries is a plus.

• Open to both entry-level and experienced professionals.

Working Hours

• Flexible scheduling options available.

• Part-time: 15–25 hours per week.

• Full-time: 30–40 hours per week.

• May require occasional weekend or evening availability based on business needs.

Knowledge, Skills, and Abilities

• Strong interpersonal and multitasking skills.

• Ability to remain calm and professional in high-pressure situations.

• Proficiency in using digital communication platforms.

• Detail-oriented with strong organizational skills.

• Ability to adapt to updated processes and new software quickly.

Benefits

• Work-from-home convenience and flexibility.

• Competitive hourly pay based on experience and role.

• Opportunity to work with a Fortune 100 company.

• Potential for long-term contract extensions.

• Skill-building and professional growth opportunities.

• Supportive and collaborative remote work environment.

Why Join Comcast?

At Comcast, we believe in empowering our workforce with the tools, flexibility, and opportunities needed to thrive. As a contractor, you will be part of a company that values inclusion, innovation, and excellence. You’ll gain valuable experience in a fast-paced digital environment while enjoying the freedom of remote work.

How to Apply

Interested candidates can apply by submitting an updated resume and a brief cover letter outlining relevant experience. Shortlisted applicants will be contacted for an online assessment and virtual interview.
Start your remote career journey with Comcast today!