Job Summary

MNC JOBS INFO is urgently hiring Remote Live Chat Representatives to join our fast-growing customer support team. In this role, you will assist customers through real-time chat conversations, providing accurate information, resolving inquiries, and ensuring a seamless customer experience. This position is ideal for individuals who are tech-savvy, quick thinkers, and passionate about customer service — all from the comfort of home.

Key Responsibilities

• Respond to customer queries quickly and professionally through live chat.

• Offer clear, accurate, and helpful information while maintaining a friendly tone.

• Assist customers in navigating products, services, and online platforms.

• Record and update customer interactions within internal systems.

• Resolve issues in real time or escalate to appropriate departments when necessary.

• Maintain high chat quality standards, including grammar, clarity, and efficiency.

• Manage multiple chat conversations simultaneously.

• Follow company guidelines, procedures, and communication scripts.

Required Skills and Qualifications

• Excellent written English communication skills.

• Ability to multitask and manage time effectively.

• Strong attention to detail and problem-solving skills.

• Fast typing speed (minimum 35–40 WPM preferred).

• Comfortable working independently in a remote setup.

• Customer-first mindset with a positive attitude.

• Basic understanding of online software tools and chat systems.

Experience

• No prior experience required — freshers are welcome.

• Experience in customer service, chat support, or helpdesk is an added advantage.

Working Hours

• Flexible shifts (Day or Night Shifts available).

• Full-time remote position (8-hour shift).

• Weekend availability may be required based on business needs.

Knowledge, Skills, and Abilities

• Knowledge of customer support best practices.

• Ability to maintain professionalism under pressure.

• Familiarity with CRM tools is a plus but not mandatory.

• Strong understanding of digital communication etiquette.

Benefits

• Work from home — no commute, zero stress.

• Competitive monthly pay + performance incentives.

• Paid training provided.

• Growth opportunities within the company.

• Permanent remote role with job stability.

• Supportive and friendly virtual work culture.

Why Join MNC JOBS INFO?

At MNC JOBS INFO, we believe in empowering individuals by offering flexible and meaningful career opportunities. Join a company where your work has value, your skills are appreciated, and your professional development is supported. If you are seeking a stable work-from-home job with long-term potential — this is the right fit for you.

How to Apply

Interested candidates may submit their application by sending:

• Updated Resume/CV

• Contact Information

• Availability (Preferred shift)

Apply now and begin your remote career journey with MNC JOBS INFO.