Job Summary

MNC JOBS INFO is offering an excellent opportunity for individuals looking to start their career in a trusted remote role. As a Call Support Representative, you will be responsible for handling inbound and outbound customer calls, providing assistance, resolving queries, and ensuring a positive customer experience. No prior experience is required — we provide full training and onboarding to help you succeed.

Key Responsibilities

• Answer incoming customer calls with professionalism and courtesy

• Resolve customer inquiries related to products, services, orders, and account information

• Assist customers with troubleshooting basic issues and provide accurate information

• Document call interactions and maintain customer records

• Follow communication scripts and standard operating procedures

• Escalate complex issues to senior support staff when needed

• Maintain a high level of customer satisfaction and service quality

Required Skills and Qualifications

• Strong verbal communication skills in English

• Ability to remain calm and friendly under pressure

• Basic computer knowledge and ability to learn customer support software

• Good listening and problem-solving skills

• Self-motivated, reliable, and able to work independently

• Strong work ethic and willingness to learn

• High school diploma or equivalent (preferred but not mandatory)

Experience

• No prior experience required – Freshers are welcome

• Training will be provided

• Customer service or call center experience is a bonus, but not essential

Working Hours

• Flexible shift options available

• Full-time work-from-home position

• May include weekend or rotational shifts depending on business needs

• Stable and consistent schedule once assigned

Knowledge, Skills, and Abilities

• Basic knowledge of customer service practices

• Ability to multitask during calls (listening + typing)

• Familiarity with remote work and digital communication tools

• Time management and organizational skills

• Ability to adapt quickly to new processes

Benefits

• 100% remote work – no commute

• Paid training and onboarding

• Competitive monthly salary

• Performance-based incentives

• Career growth opportunities

• Work-life balance

• Supportive virtual work environment

Why Join MNC JOBS INFO?

• A trusted platform for real work-from-home career opportunities

• Ideal for beginners looking to enter the corporate world

• Long-term stable job with growth and learning

• Inclusive hiring — no degree or prior experience required

• Work with a professional and supportive HR team

• Build a strong foundation in customer support & communication skills

How to Apply

Interested candidates are invited to apply by submitting their updated resume along with basic contact details.
Shortlisted applicants will be contacted for a virtual interview and onboarding process.

Start your remote career today — Apply now and grow with MNC JOBS INFO!