Job Summary

MNC JOBS INFO is seeking a diligent and detail-oriented Online Claims Assistant to join our remote operations team. The ideal candidate will play a key role in processing, verifying, and managing insurance or service claims efficiently while maintaining high standards of accuracy and confidentiality. This fully remote position allows you to work from the comfort of your home while contributing to a global, professional environment that values excellence and integrity.

Key Responsibilities

• Review, process, and verify online claims accurately and within specified timelines.

• Communicate with clients or claimants to gather necessary documentation and information.

• Maintain organized records of claims and update the database regularly.

• Identify discrepancies or potential issues in claims and escalate to the appropriate department.

• Collaborate with team members and management to ensure claims are processed efficiently.

• Respond promptly to internal and external inquiries regarding claim statuses.

• Adhere to company policies, regulatory requirements, and data privacy standards.

Required Skills and Qualifications

• High school diploma, associate degree, or equivalent (Bachelor’s degree preferred).

• Strong computer literacy, including MS Office Suite and online claim management systems.

• Excellent written and verbal communication skills.

• Attention to detail and strong organizational skills.

• Ability to handle sensitive and confidential information responsibly.

• Basic analytical skills to identify discrepancies and potential issues in claims.

Experience

• Prior experience in claims processing, insurance, customer service, or data entry is preferred but not mandatory.

• Experience working remotely or independently is an advantage.

Working Hours

• Flexible schedule with full-time and part-time options.

• Standard remote work hours, with potential shifts depending on client requirements.

Knowledge, Skills, and Abilities

• Proficiency in handling online claim software and digital documentation.

• Strong problem-solving abilities and critical thinking skills.

• Ability to prioritize tasks and manage time efficiently in a remote work environment.

• Exceptional interpersonal skills for virtual communication with clients and team members.

• High degree of accountability, reliability, and self-motivation.

Benefits

• Competitive salary with timely payment.

• Fully remote work environment.

• Training and ongoing support for career development.

• Opportunity to work with a diverse, global team.

• Flexible working hours to promote work-life balance.

Why Join Us

• Be part of a reputable, professional company with a commitment to excellence.

• Enjoy the convenience and comfort of working from home.

• Gain valuable experience in claims processing and online administration.

• Opportunities for growth, skill development, and career advancement.

How to Apply

Interested candidates can submit their application through our official company portal or email their resume and a cover letter to us. Please include “Online Claims Assistant – Remote” in the subject line.