Job Summary

InfoTech Solutions is seeking a detail-oriented and highly skilled Virtual Medical Billing & Revenue Cycle Management (RCM) Analyst to support our healthcare clients with accurate claims processing, timely reimbursement, and efficient revenue cycle optimization. The ideal candidate will have strong knowledge of medical billing procedures, insurance guidelines, coding standards, and RCM best practices. This remote role requires analytical thinking, exceptional organizational skills, and the ability to resolve billing discrepancies with speed and accuracy.

Key Responsibilities

• Perform end-to-end medical billing, including claim creation, charge entry, claim submission, and payment posting.

• Manage accounts receivable (A/R) by following up on unpaid or denied claims and coordinating appeals.

• Analyze RCM workflows to identify inefficiencies and recommend process improvements.

• Verify patient insurance eligibility, benefits, and coverage details.

• Review coding accuracy (ICD-10, CPT, HCPCS) and ensure compliance with payer guidelines.

• Address claim rejections and collaborate with clients to resolve documentation gaps.

• Generate detailed financial and operational reports including A/R aging, denial trends, and payment variance.

• Communicate professionally with insurance companies, healthcare providers, and internal teams.

• Maintain confidentiality of patient and organizational data in compliance with HIPAA regulations.

Required Skills and Qualifications

• Strong understanding of medical billing processes and RCM cycle stages.

• Proficiency with billing platforms and EHR/EMR systems (e.g., Athena, Kareo, eClinicalWorks, DrChrono, etc.).

• Knowledge of insurance payer policies including Medicare, Medicaid, and commercial plans.

• Excellent written and verbal communication skills.

• High attention to detail to ensure accuracy of claim and payment data.

• Ability to multitask and manage time effectively in a remote setting.

• Solid analytical and problem-solving abilities.

Experience

• Minimum 2–4 years of experience in Medical Billing or Revenue Cycle Management.

• Experience in claim submission, denial management, and AR follow-up is required.

• Exposure to specialty billing (Family Medicine, Internal Medicine, Behavioral Health, etc.) is a plus.

Working Hours

• Fully remote position with flexible scheduling.

• Standard availability of 8 hours per day, Monday through Friday.

• Occasional extended hours may be required during key billing cycles or month-end processes.

Knowledge, Skills, and Abilities (KSA)

• In-depth understanding of ICD-10, CPT, and HCPCS coding frameworks.

• Strong knowledge of HIPAA and healthcare compliance standards.

• Ability to extract insights from billing and operational data.

• Competent in using spreadsheets, reporting tools, and billing software.

• Ability to work independently while collaborating effectively with cross-functional teams.

• Strong customer service orientation and professional attitude.

Benefits

• Competitive remote-work salary package.

• Flexible work environment with opportunities for advancement.

• Paid time off, sick leave, and holiday benefits.

• Continuous learning and professional development support.

• Work-life balance and supportive team culture.

Why Join InfoTech Solutions?

At InfoTech Solutions, we prioritize innovation, quality, and growth. You will join a dynamic team that values your expertise, supports your professional development, and empowers you to make a meaningful impact in healthcare operations. We provide a collaborative atmosphere where your contributions directly influence client success and organizational excellence.

How to Apply

Interested candidates may submit their resume, cover letter, and any relevant certifications to our recruitment email or apply through the official InfoTech Solutions career portal. Shortlisted candidates will be contacted for further interviews and assessments.