Job Summary

MNC JOBS INFO is seeking a compassionate and dedicated Remote Social Worker - Case Manager Assistant to support our mission in delivering high-quality services to individuals and families in need. This role is ideal for someone who is passionate about social justice, advocacy, and community support. As a Case Manager Assistant, you will work closely with licensed social workers and other professionals to coordinate care, monitor client progress, and provide administrative and practical support to enhance client outcomes. This is a fully remote position, allowing you to make a meaningful impact from the comfort of your home.

Key Responsibilities

• Assist licensed social workers in managing client caseloads and coordinating care plans.

• Conduct initial client intake assessments and gather relevant information for case files.

• Maintain accurate and up-to-date client records, reports, and documentation.

• Schedule and coordinate appointments, follow-ups, and referrals to support services.

• Provide ongoing support and communication to clients, families, and community partners.

• Monitor client progress, track outcomes, and report findings to supervising social workers.

• Support grant reporting and program evaluation by collecting and organizing data.

• Assist with crisis intervention and provide resources in urgent situations, under supervision.

Required Skills and Qualifications

• Bachelor’s degree in Social Work (BSW), Psychology, Human Services, or a related field.

• Strong organizational and time-management skills.

• Excellent written and verbal communication skills.

• Empathy, active listening, and a client-centered approach.

• Basic knowledge of case management software and digital documentation tools.

• Ability to work independently and collaboratively in a remote environment.

Experience

• Minimum of 1–2 years of experience in social services, case management, or a related field.

• Previous experience in non-profit organizations or community outreach programs is preferred.

• Exposure to working with diverse populations, including vulnerable or at-risk clients.

Working Hours

• This is a full-time remote position.

• Standard working hours are Monday to Friday, 9:00 AM – 5:00 PM (flexible hours may be accommodated).

• Occasional evening or weekend work may be required depending on client needs.

Knowledge, Skills, and Abilities

• Strong understanding of social service systems, community resources, and client advocacy.

• Ability to maintain confidentiality and handle sensitive client information.

• Proficiency in Microsoft Office Suite, Google Workspace, and online communication platforms.

• Critical thinking, problem-solving, and decision-making abilities.

• Capacity to manage multiple tasks and prioritize effectively in a remote setting.

Benefits

• Competitive salary commensurate with experience.

• Flexible remote work environment.

• Health, dental, and vision insurance options (where applicable).

• Professional development opportunities and ongoing training.

• Supportive, mission-driven team culture.

• Paid time off and holidays.

Why Join Us

• Be part of a meaningful mission to improve lives and strengthen communities.

• Work with a passionate team of social service professionals dedicated to social impact.

• Flexible remote work environment that balances productivity with personal well-being.

• Opportunity for career growth and professional development within the non-profit sector.

How to Apply

Interested candidates should submit the following:

1. Updated Resume/CV

2. Cover Letter detailing your relevant experience and motivation

3. References (if available)

Applications can be sent via email to us with the subject line: “Remote Social Worker - Case Manager Assistant Application”.