Job Summary

Horizon Bank is seeking a detail-oriented, customer-focused Entry-Level Bank Teller to join our front-line service team. In this role, you will be responsible for delivering exceptional customer experiences while handling a variety of financial transactions accurately and efficiently. This is an excellent opportunity for individuals beginning their banking or customer service career, offering structured training, career development, and a supportive work environment.

Key Responsibilities

• Greet customers warmly and provide prompt, courteous assistance for their banking needs.

• Process routine transactions such as deposits, withdrawals, transfers, check cashing, and loan payments.

• Maintain accurate cash handling procedures and balance cash drawers at the end of each shift.

• Identify customer needs and refer them to appropriate banking products or services.

• Verify customer identification and follow security procedures to prevent fraud.

• Respond to customer inquiries regarding account balances, transaction history, and bank services.

• Ensure compliance with bank policies, financial regulations, and audit requirements.

• Maintain confidentiality and safeguard customer information at all times.

• Support branch operations and assist team members as needed.

Required Skills and Qualifications

• High school diploma or equivalent (Bachelor’s degree is a plus).

• Basic understanding of financial principles and customer service etiquette.

• Strong numerical accuracy and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to operate computers, banking software, and standard office equipment.

• Professional appearance and positive attitude.

• Ability to handle cash responsibly and follow security measures.

Experience

• No prior banking experience required.

• Previous experience in customer service, retail, hospitality, or cash-handling roles is an advantage but not mandatory.

• Full training will be provided for successful candidates.

Working Hours

• Full-time position (typically 40 hours per week).

• Standard banking hours: Monday to Friday, with occasional Saturday rotations depending on branch schedule.

• Flexibility may be required during peak periods.

Knowledge, Skills, and Abilities

• Knowledge of basic banking operations and customer service practices.

• Ability to identify customer needs and recommend suitable financial products.

• Strong organizational skills and the ability to multitask in a fast-paced environment.

• Problem-solving abilities with a customer-first mindset.

• Integrity, reliability, and the capacity to work under minimal supervision.

Benefits

• Competitive entry-level salary.

• Health, dental, and vision insurance coverage.

• Paid time off, holidays, and sick leave.

• Retirement savings plan options.

• Employee banking benefits and loan discounts.

• Continuous professional development and career advancement opportunities.

Why Join Horizon Bank?

At Horizon Bank, we pride ourselves on building strong customer relationships and fostering a culture of trust, growth, and community. Joining our team means becoming part of a supportive workplace where your career can flourish. As an Entry-Level Bank Teller, you’ll gain valuable experience, receive hands-on training, and have opportunities to advance into roles such as Personal Banker, Customer Service Representative, or Branch Manager.

How to Apply

Interested candidates are encouraged to submit their updated résumé and a brief cover letter outlining their interest in the role. Applications can be submitted through the Horizon Bank careers portal or by visiting your nearest Horizon Bank branch.