Job Summary

Axis Bank is inviting dynamic, self-driven, and customer-focused professionals to join our Freelance Banking Professional – Flexible Model. This role is designed for individuals seeking flexible working arrangements while contributing meaningfully to one of India’s leading private sector banks. As a freelance banking professional, you will act as an extended representative of Axis Bank, supporting customer acquisition, relationship management, and banking service facilitation while maintaining the highest standards of compliance, ethics, and customer experience.

This opportunity is ideal for professionals who value autonomy, performance-based earnings, and the flexibility to manage their schedules while building a long-term association with a trusted financial institution.

Key Responsibilities

• Acquire new customers for Axis Bank’s retail and digital banking products, including savings accounts, current accounts, deposits, loans, and cards

• Act as a primary point of contact for customers, explaining product features, benefits, and eligibility clearly

• Assist customers with documentation, onboarding, and basic service-related queries

• Identify cross-selling and up-selling opportunities based on customer needs

• Ensure adherence to Axis Bank’s policies, regulatory guidelines, and KYC/AML norms

• Build and maintain strong relationships with individual customers, small businesses, and local communities

• Maintain accurate records of leads, conversions, and customer interactions

• Coordinate with branch teams and internal stakeholders to ensure smooth service delivery

• Represent Axis Bank’s brand values with professionalism and integrity at all times

Required Skills and Qualifications

• Strong communication and interpersonal skills in English and local languages

• Customer-centric mindset with a consultative sales approach

• Basic understanding of banking products and financial services

• Ability to work independently with minimal supervision

• Good negotiation and persuasion skills

• Comfortable using digital tools, mobile applications, and online platforms

• High level of integrity, accountability, and professionalism

Experience

• Prior experience in banking, financial services, insurance, sales, or customer acquisition is preferred

• Freshers with strong communication skills and an interest in banking may also be considered

• Experience in field sales, relationship management, or freelance/commission-based roles will be an added advantage

Working Hours

• Fully flexible working model

• Professionals can choose their own working hours based on availability and customer engagement

• Ideal for individuals seeking part-time, freelance, or parallel income opportunities

Knowledge, Skills and Abilities

• Knowledge of retail banking concepts and customer onboarding processes

• Ability to understand customer financial needs and recommend suitable solutions

• Strong networking and relationship-building ability

• Time management and self-discipline to meet targets independently

• Problem-solving skills to address basic customer concerns effectively

• Willingness to continuously learn about new banking products and regulatory updates

Benefits

• Flexible work model with complete control over your schedule

• Performance-based earnings with attractive incentives

• Association with a reputed and trusted banking brand

• Opportunity to build long-term professional credibility in the banking sector

• Access to product training, guidelines, and institutional support

• Ideal for retirees, homemakers, consultants, and professionals seeking flexible income

Why Join Axis Bank

• Work with one of India’s most respected private sector banks

• Enjoy the freedom of freelancing with the backing of a strong institutional brand

• Opportunity to grow your income based on performance and effort

• Enhance your professional network and exposure in the financial services industry

• Be part of a modern, inclusive, and growth-oriented banking ecosystem

How to Apply

Interested candidates can apply by submitting their updated profile through Axis Bank’s official career portal or authorized recruitment channels. Shortlisted applicants will be contacted for further discussion and onboarding formalities.