Amazon Seller Support Associate – Entry Level Remote Job – Male or Female – 12th Pass Eligible

Amazon

Available Locations: New Delhi, Delhi

Job Description

Job Summary


Amazon is seeking motivated and detail-oriented individuals to join our team as Seller Support Associates. This is a remote work-from-home position, suitable for both male and female candidates, including freshers with a minimum of 12th pass qualification. In this role, you will provide support to Amazon sellers, assist them in managing their accounts, resolve issues, and ensure a seamless selling experience on the Amazon platform.



Key Responsibilities



  • Respond to seller queries via chat, email, or phone in a professional and timely manner.

  • Assist sellers with account management, product listings, order processing, and payment-related concerns.

  • Identify and troubleshoot technical and operational issues faced by sellers.

  • Provide accurate information and guidance to ensure sellers can operate efficiently.

  • Escalate unresolved issues to higher support levels following Amazon’s standard protocols.

  • Maintain a high level of customer satisfaction and professional communication at all times.



Required Skills and Qualifications



  • Educational Qualification: Minimum 12th pass; graduates are preferred.

  • Communication Skills: Excellent verbal and written English communication.

  • Computer Skills: Basic proficiency in using computers, MS Office, and the internet.

  • Typing Speed: Minimum 25–30 WPM with accuracy.

  • Ability to analyze and resolve problems efficiently.

  • Strong customer-first mindset and adaptability to a dynamic work environment.



Experience



  • Freshers are welcome to apply.

  • Prior experience in customer service, BPO, or e-commerce support will be an added advantage.



Working Hours



  • Flexible rotational shifts, including morning, evening, and night shifts.

  • 5 to 6 working days per week, depending on project requirements.

  • Candidates must be comfortable with rotational weekly offs.



Knowledge, Skills, and Abilities



  • Knowledge of e-commerce operations and online marketplaces.

  • Strong problem-solving and decision-making abilities.

  • Ability to work independently and as part of a remote team.

  • Patience and empathy when handling seller queries or complaints.



Benefits



  • Work-from-home flexibility with a trusted global brand.

  • Competitive monthly salary and performance incentives.

  • Opportunity to build a career with Amazon in e-commerce operations.

  • Paid training sessions to enhance skills and knowledge.

  • Health insurance and employee assistance programs (as per company policy).



Why Join Amazon?



  • Work for one of the world’s most trusted and innovative companies.

  • Gain exposure to the global e-commerce industry with career growth opportunities.

  • Inclusive and diverse work environment where everyone is encouraged to excel.

  • Start your career journey with no prior experience required and a chance to grow into higher positions.



How to Apply


Interested candidates can apply by submitting their updated resume through the Amazon Careers website or official job portal. Shortlisted candidates will receive an email for an online assessment and virtual interview.

Apply Now

Similar Jobs