Work From Home Chat Support Executive – Freshers Welcome

TalkFlow Support

Available Locations: Bengaluru, Karnataka

Job Description

Job Summary


TalkFlow Support is seeking enthusiastic and customer-focused individuals to join our team as Work From Home Chat Support Executives. In this role, you will handle customer inquiries through online chat platforms, ensuring timely and professional responses. This is an excellent opportunity for freshers and individuals looking to start a career in customer service from the comfort of their homes.



Key Responsibilities



  • Respond to customer queries via live chat, email, or ticketing systems.

  • Provide accurate information regarding products, services, and policies.

  • Resolve basic customer issues and escalate complex cases to senior teams when necessary.

  • Maintain high levels of professionalism and adhere to company communication standards.

  • Update internal systems with relevant customer interaction details.

  • Ensure customer satisfaction by delivering prompt and courteous service.



Required Skills and Qualifications



  • Strong written communication skills in English.

  • Basic computer literacy and ability to type efficiently.

  • Positive attitude with strong problem-solving abilities.

  • Ability to multitask and manage time effectively.

  • Reliable internet connection and a personal computer/laptop.



Experience



  • Freshers are welcome to apply.

  • Prior experience in customer service, call center, or chat support is an advantage but not mandatory.



Working Hours



  • Flexible shift options available (Day/Night).

  • Part-time and full-time roles depending on candidate preference.

  • Weekend availability may be required based on project needs.



Knowledge, Skills, and Abilities



  • Good understanding of online communication and customer handling etiquette.

  • Ability to work independently and adapt to remote working environments.

  • Basic knowledge of using CRM tools or chat software is a plus.

  • Patience and empathy when handling customer concerns.



Benefits



  • Work from the comfort of your home with flexible scheduling.

  • Competitive entry-level salary with performance-based incentives.

  • Opportunity to gain experience in the growing remote support industry.

  • Paid online training and ongoing professional development.

  • Career growth opportunities within the company.



Why Join TalkFlow Support?


At TalkFlow Support, we value our team members and foster a supportive environment where you can learn and grow. If you are looking for a stable work-from-home job with room for career progression, this role is perfect for you. We empower our employees to provide world-class support while maintaining a healthy work-life balance.



How to Apply


Interested candidates can apply by sending their updated resume to careers@talkflowsupport.com with the subject line: “Application for Chat Support Executive – Work From Home.” Shortlisted candidates will be contacted for an online interview and skill assessment.

Apply Now

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