Transportation Hub Security Agent

SecureMalls Inc.

Available Locations: Chicago, Illinois

Job Description

Job Summary


SecureMalls Inc., a trusted leader in providing high-standard security solutions, is seeking vigilant and professional Transportation Hub Security Agents to ensure the safety, security, and smooth operations within major transit facilities. This role involves safeguarding passengers, employees, and infrastructure against potential threats while delivering exceptional customer service. You will play a vital role in maintaining order, deterring unlawful activities, and providing assistance to travelers in a high-traffic, fast-paced environment.



Key Responsibilities



  • Monitor and patrol designated areas within the transportation hub to prevent and detect suspicious activity.

  • Conduct passenger screenings and baggage checks following established security protocols.

  • Respond promptly to incidents, alarms, or emergencies, ensuring quick resolution and minimal disruption.

  • Enforce facility policies, access controls, and safety regulations.

  • Assist travelers by providing directions, information, and support during emergencies.

  • Prepare detailed incident and activity reports for management and law enforcement when necessary.

  • Coordinate with local police, emergency responders, and security teams to maintain safety standards.

  • Utilize CCTV and other surveillance systems to monitor real-time activities.

  • Remain up-to-date with evolving security procedures, threat levels, and operational guidelines.



Required Skills and Qualifications



  • High school diploma or equivalent (security-related certifications preferred).

  • Proven ability to remain calm and professional under pressure.

  • Strong observational skills with attention to detail.

  • Basic knowledge of security equipment operation (e.g., metal detectors, X-ray scanners).

  • Excellent verbal and written communication skills.

  • Ability to work both independently and as part of a team.

  • Physical fitness to handle long periods of standing, walking, and occasional lifting.



Experience



  • Minimum of 1–2 years of experience in security, law enforcement, or a similar public safety role preferred.

  • Experience working in high-traffic environments such as airports, train stations, or bus terminals is an advantage.



Working Hours



  • Rotational shifts, including nights, weekends, and holidays, depending on operational needs.

  • Full-time positions typically require 40 hours per week; part-time schedules available.



Knowledge, Skills, and Abilities



  • Knowledge of emergency response procedures and first aid.

  • Familiarity with relevant safety laws, regulations, and security protocols.

  • Ability to identify potential security threats and act quickly to resolve them.

  • Strong interpersonal skills for interacting with diverse public and staff members.

  • Adaptability to work in a fast-paced, high-pressure environment.



Benefits



  • Competitive hourly pay with overtime opportunities.

  • Health, dental, and vision insurance (for eligible employees).

  • Paid time off and holiday pay.

  • Uniform and equipment provided.

  • Ongoing professional training and certification programs.

  • Opportunities for career advancement within SecureMalls Inc.



Why Join SecureMalls Inc.?


At SecureMalls Inc., we believe security is more than just a job—it’s a responsibility that makes a real difference in people’s lives. By joining our team, you’ll be part of a trusted security network known for professionalism, integrity, and service excellence. We invest in our employees with continuous training, supportive leadership, and clear paths for growth in the security industry.



How to Apply


Interested candidates should submit their resume and a brief cover letter highlighting relevant experience to [Insert Application Email or Portal Link]. Please include “Transportation Hub Security Agent – [Location]” in the subject line of your application.

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