Licensed Insurance Agent Personal Lines Remote

Concentrix

Available Locations: New York, New York

Job Description

Job Summary


Concentrix is seeking a motivated and detail-oriented Licensed Insurance Agent specializing in Personal Lines to join our dynamic remote team. This role involves providing expert guidance to clients on personal insurance policies, including home, auto, renters, and other related coverage. The ideal candidate will demonstrate excellent customer service skills, a strong understanding of insurance products, and the ability to work independently in a remote environment. You will play a key role in helping clients protect their assets while ensuring compliance with regulatory standards.



Key Responsibilities



  • Provide expert consultation and advice to clients regarding personal insurance products such as homeowners, auto, renters, and umbrella policies.

  • Assess clients’ insurance needs and recommend appropriate coverage options.

  • Process insurance applications, renewals, and endorsements in accordance with company and regulatory guidelines.

  • Maintain thorough knowledge of insurance products, policy changes, and industry regulations.

  • Respond promptly and professionally to client inquiries via phone, email, or online platforms.

  • Educate clients on policy details, claims processes, and billing inquiries to ensure complete understanding and satisfaction.

  • Collaborate with underwriters and claims adjusters to resolve client issues efficiently.

  • Meet or exceed individual sales and service targets while maintaining compliance with legal and ethical standards.

  • Keep accurate records of client interactions and policy updates in the company CRM system.

  • Participate in ongoing training and development to maintain licensure and product knowledge.



Required Skills and Qualifications



  • Valid and current Personal Lines insurance license as required by the state of residence.

  • Proven experience as a licensed insurance agent or similar role in personal lines insurance.

  • Strong knowledge of insurance policies, regulations, and market trends in personal lines.

  • Excellent interpersonal and communication skills, both verbal and written.

  • Ability to build rapport and trust with clients remotely.

  • Proficiency in using CRM software, insurance quoting tools, and Microsoft Office Suite.

  • High level of accuracy and attention to detail.

  • Strong problem-solving skills and the ability to work independently.

  • Comfortable working in a fast-paced, target-driven environment.



Experience



  • Minimum 2 years of experience as a Licensed Insurance Agent focused on personal lines insurance is preferred.

  • Experience in remote work or virtual client management is a strong advantage.



Working Hours



  • Full-time remote position.

  • Flexible working hours may be available, but candidates must be able to work during core business hours in their time zone.

  • Availability for occasional evening or weekend work may be required to meet client needs.



Knowledge, Skills, and Abilities



  • In-depth understanding of personal insurance products including homeowners, auto, renters, and umbrella policies.

  • Strong customer service orientation with a focus on client satisfaction and retention.

  • Ability to handle multiple client accounts with professionalism and efficiency.

  • Effective time management and organizational skills.

  • Capacity to stay updated with changing insurance laws and regulations.

  • Self-motivated with a strong work ethic and commitment to continuous improvement.



Benefits



  • Competitive salary with performance-based incentives.

  • Comprehensive health, dental, and vision insurance plans.

  • 401(k) retirement savings plan with company matching.

  • Paid time off including holidays, vacation, and sick leave.

  • Opportunities for professional development and continuing education.

  • Work-from-home flexibility with technology support.

  • Employee assistance programs and wellness initiatives.



Why Join Concentrix?


At Concentrix, we believe in empowering our employees with the tools, training, and support needed to excel. Our remote work culture values flexibility, diversity, and inclusion, fostering a collaborative environment where your career growth matters. Join us to be part of a global leader dedicated to delivering exceptional insurance solutions while maintaining a strong commitment to employee well-being and work-life balance.



How to Apply


Interested candidates are encouraged to submit their resume and a cover letter detailing their insurance experience and licensure status via the Concentrix careers portal at www.concentrix.com/careers. Please include “Licensed Insurance Agent - Personal Lines (Remote)” in the subject line of your application. Only candidates meeting the licensing requirements will be considered.

Apply Now

Similar Jobs