Work From Home Virtual Receptionist - Canadian Clients

cellecor gadgets limited

Available Locations: Toronto, Ontario

Job Description


We are looking for a professional, friendly, and organized Virtual Receptionist to support our Canadian client base. In this fully remote position, you will act as the first point of contact for businesses across various industries, handling inbound calls, emails, scheduling, and client inquiries with a high level of professionalism.


This role is ideal for individuals who enjoy customer interaction, are highly organized, and can manage multiple tasks with ease while working from home.



Key Responsibilities



  • Answer inbound calls and respond to emails on behalf of clients in a courteous and timely manner

  • Provide general information, take messages, route calls, or schedule appointments

  • Maintain accurate call logs and client communications

  • Handle basic administrative duties such as calendar management, appointment confirmations, and data entry

  • Represent client brands professionally and uphold high service standards

  • Collaborate with internal teams or client contacts for seamless service delivery

  • Adhere to client-specific protocols and confidentiality agreements



Required Skills and Qualifications



  • High school diploma or equivalent; post-secondary education is a plus

  • Exceptional communication skills in English (spoken and written); French is a strong asset

  • Proficient in Microsoft Office Suite, Google Workspace, and virtual communication tools

  • Typing speed of 40+ WPM with accuracy

  • Professional phone manner with active listening skills

  • Ability to multitask and work independently



Experience



  • Previous experience in reception, customer service, or administrative roles preferred

  • Experience using CRM systems or virtual phone systems is an asset

  • Remote work experience is beneficial but not mandatory



Working Hours



  • Part-time and full-time options available

  • Flexible shifts including mornings, evenings, and weekends

  • All work is done remotely – must be located in Canada and legally authorized to work



Knowledge, Skills, and Abilities



  • Dependable and punctual with a strong work ethic

  • Quick learner, especially with new software and procedures

  • Friendly, empathetic, and confident demeanor

  • Discretion and professionalism when handling client information



Benefits



  • Competitive hourly pay

  • Flexible work-from-home schedule

  • Paid training and ongoing support

  • Opportunities for advancement into client management or admin coordinator roles

  • Join a supportive and collaborative virtual team



Why Join Us?



  • Be part of a growing remote-first company serving respected Canadian businesses

  • Enjoy a healthy work-life balance while building administrative experience

  • Gain exposure to different industries and communication styles

  • Work independently while being fully supported by a remote team

  • Contribute to a company that values professionalism, responsiveness, and people-first service



How to Apply


Submit your resume and a short cover letter to us with the subject line: Virtual Receptionist Application – Canada


Shortlisted applicants will be invited for a video interview.


Apply Now

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