We are seeking a dedicated Data Entry Remote Virtual Assistant – IT Technical Support to join our dynamic team. In this role, you will be responsible for a mix of administrative, data entry, and technical support tasks, helping to ensure seamless operations across the company IT infrastructure. The ideal candidate will be tech-savvy, detail-oriented, and able to manage multiple priorities efficiently. This is a fully remote role, offering the flexibility to work from home while collaborating with diverse team members across time zones. You will provide technical support to staff and customers, assist with data entry tasks, and ensure that IT systems and processes are running smoothly.

This position is ideal for a proactive individual who thrives in a fast-paced, digital work environment, has a strong understanding of virtual tools and IT troubleshooting, and can communicate effectively with both technical and non-technical stakeholders. If you are organized, an excellent problem solver, and have a passion for supporting others in a virtual setting, this opportunity is perfect for you.

Responsibilities:

• Perform accurate and timely data entry tasks, ensuring quality control of data input.
• Provide virtual assistant services, including scheduling, email management, and administrative support.
• Offer IT technical support to internal teams and clients, troubleshooting issues related to hardware, software, and connectivity.
• Collaborate with other departments to optimize processes and solve IT-related problems.
• Assist in the setup, management, and troubleshooting of software systems and tools.
• Respond to customer service requests via chat, email, or phone, and escalate issues as necessary.
• Maintain and update documentation of processes, issues, and resolutions.
• Track, prioritize, and manage multiple support tasks efficiently to meet deadlines.

Requirements:

• High school diploma or equivalent; bachelor degree in IT, Computer Science, or a related field is a plus.
• Proven experience in data entry, administrative tasks, and IT technical support.
• Strong understanding of virtual assistant tools, remote work platforms, and IT troubleshooting techniques.
• Familiarity with Windows/Mac OS, Microsoft Office Suite, and other common business software.
• Excellent written and verbal communication skills.
• Ability to work independently, demonstrating strong time management and organizational skills.
• Problem-solving attitude with the ability to multitask and manage shifting priorities.

Experience:

• Minimum of 2 years experience in a similar role (data entry, virtual assistant, or IT technical support).
• Experience working remotely or in a virtual team setting.
• Previous experience troubleshooting IT issues in a corporate or customer service setting is preferred.
• Knowledge of CRM systems, remote communication tools, and cloud platforms is beneficial.

Working Hours:

• Flexible working hours with availability to work during core business hours (9 AM - 5 PM) in your respective time zone.
• Occasionally, availability outside standard hours may be required to support urgent technical issues.

Knowledge, Skills, and Abilities:

• Exceptional attention to detail and accuracy in data entry tasks.
• Strong IT troubleshooting skills with the ability to diagnose and resolve technical problems efficiently.
• High level of proficiency with remote collaboration tools (e.g., Zoom, Slack, Microsoft Teams).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Adaptability to new technologies and willingness to learn and grow within the role.
• Excellent organizational and multitasking abilities, with a focus on delivering high-quality results under tight deadlines.

Benefits:

• Competitive salary package based on experience.
• Flexible remote work environment, promoting work-life balance.
• Paid time off, including holidays and vacation days.
• Opportunities for career advancement and professional development.
• Access to the latest tools and technologies for remote work.
• Supportive and collaborative team culture that fosters innovation and creativity.

Why Explore a Career at Data Entry Remote Jobs?

At Data Entry Remote Jobs, we believe in empowering our employees to excel in a fully remote work environment. We are a forward-thinking company dedicated to providing cutting-edge solutions in virtual assistance and IT support. Our team members enjoy the flexibility of remote work, the opportunity to engage in continuous learning, and the ability to contribute to a diverse and inclusive workplace. With a focus on career growth, we support our employees through professional development opportunities and foster an environment where ideas and innovation are encouraged. If you are looking for a company that values its team and promotes personal and professional growth, Data Entry Remote Jobs is the place for you.

About Company:

Data Entry Remote Jobs is a leading provider of virtual assistant and IT technical support services for businesses of all sizes. We specialize in offering high-quality, reliable, and flexible remote staffing solutions to help companies streamline their operations and improve efficiency. Our team is comprised of skilled professionals who are passionate about technology, data management, and providing exceptional support.

We leverage cutting-edge tools and cloud-based systems to deliver top-tier virtual assistance and IT support that enable our clients to thrive in today fast-paced digital landscape. From data entry tasks to complex IT troubleshooting, Data Entry Remote Jobs offers a comprehensive suite of services designed to meet the unique needs of each client. Our mission is to provide seamless, cost-effective solutions that allow businesses to focus on their core operations while we handle the details. Join us as we continue to shape the future of remote work!