OneTech Associates is seeking an innovative and detail-oriented E-Commerce Specialist to join our South Africa team. The ideal candidate will oversee and enhance our online sales platforms, driving revenue growth through strategic marketing, data analysis, and customer engagement. This role demands a deep understanding of digital commerce trends, user experience optimization, and a passion for developing impactful online sales strategies. As the E-Commerce Specialist, you will work closely with cross-functional teams, including marketing, IT, and customer service, to ensure seamless integration between our online store and operational processes. Your primary goal will be to enhance customer satisfaction while maximizing sales performance through effective digital marketing campaigns, website optimization, and competitive product positioning.

We are looking for a proactive problem solver with a solid grasp of e-commerce systems, strong analytical abilities, and a knack for crafting compelling customer experiences. If you thrive in fast-paced environments, have a keen eye for detail, and are passionate about leveraging technology to drive business success, this is the perfect opportunity for you to shape the digital future of OneTech Associates in South Africa.

Responsibilities:

• Manage and optimize the company e-commerce platforms to enhance user experience and boost sales.
• Develop and execute digital marketing strategies, including SEO, SEM, email campaigns, and social media integration.
• Monitor and analyze site performance, traffic data, and sales metrics to identify opportunities for improvement.
• Collaborate with marketing and product teams to ensure products are properly positioned and promoted online.
• Conduct competitor analysis and stay updated on industry trends to maintain a competitive edge.
• Ensure accurate and timely product listings, pricing updates, and promotions.
• Oversee the online sales funnel, including order fulfillment, customer service integration, and returns management.
• Work closely with the IT team to resolve technical issues and implement necessary enhancements on the e-commerce site.
• Maintain a high level of customer satisfaction by ensuring a seamless and efficient purchasing process.
• Collaborate with third-party vendors, such as payment gateways and delivery partners, to optimize operations.

Requirements:

• Bachelor degree in Marketing, Business, Information Technology, or related field.
• Proven experience in managing e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
• Strong understanding of digital marketing strategies, including SEO, SEM, and social media marketing.
• Familiarity with web analytics tools (Google Analytics, etc.) and key performance metrics (KPIs).
• Excellent problem-solving skills with a data-driven approach to decision-making.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Excellent communication skills, both written and verbal.

Experience:

• 3+ years of experience in e-commerce or digital marketing roles, preferably within the retail or technology sectors.
• Hands-on experience in managing online sales, digital marketing campaigns, and optimizing e-commerce platforms.
• Previous experience working with cross-functional teams in a collaborative environment.

Working Hours:

• Full-time position.
• Monday to Friday, 9:00 AM – 5:00 PM.
• Occasional weekend work may be required based on business needs, especially during peak sales periods.

Knowledge, Skills, and Abilities:

• In-depth knowledge of e-commerce platforms and their functionalities.
• Ability to interpret complex data and develop actionable insights.
• Strong understanding of customer behavior and online shopping trends.
• Proficient in Microsoft Office Suite, especially Excel, and familiarity with data analytics tools.
• Ability to work independently and manage multiple projects simultaneously.
• Strong project management skills with the ability to prioritize tasks effectively.

Benefits:

• Competitive salary with performance-based incentives.
• Health and wellness benefits, including medical, dental, and vision coverage.
• Opportunities for professional growth and development.
• Flexible working arrangements with the possibility of remote work.
• Employee discounts on company products.
• Collaborative and innovative work environment.
• Paid time off, including vacation days and public holidays.

Why Explore a Career at OneTech Associates:At OneTech Associates, we believe in fostering an environment of innovation, creativity, and personal growth. As part of our team, you will be at the forefront of shaping the e-commerce landscape in South Africa, contributing to cutting-edge digital strategies that drive business success. We are committed to empowering our employees through continuous learning opportunities, career development, and the flexibility to achieve a healthy work-life balance. Join us to be part of a diverse and dynamic team that values collaboration, initiative, and a passion for excellence. With a clear focus on both customer satisfaction and employee well-being, OneTech Associates offers a rewarding career path where your contributions will be recognized and valued.

About Company:

OneTech Associates is a leading technology-driven solutions provider with a focus on delivering innovative digital strategies and e-commerce solutions. Headquartered in South Africa, we specialize in offering comprehensive services that empower businesses to grow their online presence and thrive in today digital marketplace. Our expertise spans multiple sectors, including retail, technology, and consumer goods, providing our clients with tailored solutions that meet their unique business needs.

At OneTech Associates, we pride ourselves on being more than just a service provider. We are partners in our clients success, ensuring that our solutions are always aligned with their business goals and the evolving demands of the global market. Our team consists of highly skilled professionals who bring extensive experience in e-commerce, digital marketing, and technology to the table. We are committed to creating a culture of innovation, teamwork, and continuous learning, where every team member has the opportunity to make a tangible impact on our clients and the industry as a whole.