We are looking for a proactive and highly organized Online Virtual Assistant to join UPS and provide comprehensive administrative support from a remote setting. This role is designed for individuals who can thrive in a fast-paced environment and are comfortable with multitasking across various operational needs. As a Virtual Assistant, you will assist in scheduling, communication, data entry, customer service coordination, and other day-to-day tasks essential to keeping the business operations running smoothly. The ideal candidate will be detail-oriented, self-motivated, and possess strong communication and problem-solving skills.

At UPS, we value flexibility and innovation. Your contributions as a Virtual Assistant will enable us to maintain seamless coordination across departments, even in a remote environment. If you enjoy working independently while supporting a global leader in logistics, this is the perfect role for you!

Responsibilities:

• Manage calendars, meetings, and appointments for team members.
• Organize and respond to emails and other communications efficiently.
• Assist in preparing reports, presentations, and spreadsheets.
• Coordinate virtual meetings, events, and travel arrangements.
• Input, update, and maintain accurate records in relevant databases.
• Provide top-tier customer service by addressing inquiries and resolving issues.
• Monitor workflow and suggest improvements to enhance productivity.
• Collaborate with different departments to ensure project timelines are met.
• Conduct research to support business operations and decision-making.
• Handle confidential information with discretion and professionalism.

Requirements:

• High school diploma or equivalent (Bachelor degree preferred).
• Strong written and verbal communication skills in English.
• Familiarity with remote tools such as Zoom, Microsoft Teams, or Google Workspace.
• Ability to handle multiple tasks while meeting deadlines.
• Attention to detail and problem-solving skills.
• Ability to work independently and demonstrate initiative.
• Basic understanding of business operations or logistics (preferred).

Experience:

• 2+ years of experience in an administrative, assistant, or remote work environment.
• Previous experience working with logistics, customer service, or operations (preferred).
• Demonstrated ability to manage tasks remotely and maintain communication channels.

Working Hours:

• Flexible remote schedule with core working hours from 9 AM to 5 PM (based on time zone alignment with the assigned team).
• Occasional meetings or deadlines may require slight time flexibility.
• Part-time and full-time schedules available, depending on business needs.

Knowledge, Skills, and Abilities:

• Strong organizational and time management skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and other office management software.
• Excellent interpersonal skills with the ability to communicate with internal teams and external customers.
• Comfortable working independently while maintaining clear communication with supervisors.
• Quick learner who can adapt to changing environments and priorities.

Benefits:

• Remote work flexibility – work from anywhere with a stable internet connection.
• Competitive pay with opportunities for performance-based bonuses.
• Health, dental, and vision insurance (full-time employees).
• 401(k) retirement savings plan with company matching.
• Paid time off and holidays.
• Access to employee assistance programs and wellness initiatives.
• Opportunities for professional development and career advancement.

Why Explore a Career at UPS?

At UPS, we believe in fostering a supportive work environment where employees can grow both personally and professionally. As one of the world largest logistics companies, UPS is committed to innovation, excellence, and delivering value. We encourage collaboration and independent thinking, and we offer a wide range of career paths and opportunities for development. Whether you are looking to build new skills, explore diverse roles, or work for a company that makes a real impact, UPS offers a career path that aligns with your goals.

Joining our team means becoming part of a company that values diversity, inclusivity, and continuous learning. Here at UPS, every role—no matter how big or small—plays a vital part in driving the success of our customers and operations worldwide.

About UPS:

Founded in 1907, UPS (United Parcel Service) has grown from a small messenger service into one of the world largest logistics and transportation companies. With a presence in more than 220 countries and territories, UPS is dedicated to moving goods, information, and finances in a manner that is reliable, efficient, and sustainable.

From our iconic brown delivery trucks to cutting-edge logistics solutions, UPS continues to set the benchmark in the transportation and logistics industry. With a customer-first philosophy, our goal is to simplify the complex world of shipping while maintaining exceptional service standards. UPS takes pride in contributing to the global economy and supporting communities through our sustainability initiatives and corporate social responsibility efforts. We are a forward-thinking company that is committed to developing innovative solutions and empowering employees to make a positive impact.