Job Description
Fresher Jobs Hub is seeking a dynamic and motivated Tele Caller Executive to join our growing team. This role is ideal for female professionals with excellent communication skills and a passion for customer interaction. As a Tele Caller Executive, you will be the first point of contact for potential clients, responsible for providing information, addressing inquiries, and fostering strong relationships. If you are looking for an exciting opportunity to showcase your communication skills and grow your career, this position is perfect for you!
Key Responsibilities
- Handle inbound and outbound calls professionally to provide information about products or services.
- Generate leads and convert inquiries into potential customers through effective communication.
- Follow up on customer calls and maintain records of customer interactions and transactions.
- Address customer questions, complaints, and concerns promptly to ensure satisfaction.
- Achieve daily, weekly, and monthly call targets as set by the company.
- Collaborate with team members to improve customer service and sales strategies.
- Provide feedback and suggestions to improve processes and customer engagement.
Required Skills and Qualifications
- Education: Minimum high school diploma; a bachelors degree is a plus.
- Communication Skills: Exceptional verbal communication in English and local languages.
- Personality Traits: Confident, persuasive, and customer-focused.
- Computer Skills: Basic knowledge of Microsoft Office Suite and CRM tools.
- Problem-Solving: Ability to think critically and address customer needs effectively.
- Adaptability: Quick learner with the ability to handle multiple tasks in a fast-paced environment.
Experience
- Freshers are welcome to apply; prior experience in telecalling, customer service, or sales will be an advantage.
Working Hours
- Flexible working hours, with a standard shift of 6–8 hours per day.
- Opportunity to work part-time or full-time, based on your availability.
Knowledge, Skills, and Abilities
- Strong interpersonal and negotiation skills.
- A keen understanding of customer service principles.
- Ability to work independently and as part of a team.
- Goal-oriented with a focus on achieving measurable outcomes.
Benefits
- Competitive salary with attractive incentives for meeting targets.
- Opportunity for career advancement within the organization.
- Flexible working hours to support work-life balance.
- Hands-on training and professional development programs.
- Friendly and inclusive workplace culture.
Why Join Fresher Jobs Hub?
At Fresher Jobs Hub, we are committed to fostering a supportive and rewarding work environment where your talents can shine. Join a team that values innovation, teamwork, and personal growth. Your contributions will directly impact our mission to deliver exceptional services to our clients while offering you ample opportunities to achieve your career goals.
How to Apply
Interested candidates are encouraged to apply by sending their updated resume to us with the subject line Application for Tele Caller Executive - Female. Shortlisted candidates will be contacted for an initial phone interview, followed by a face-to-face discussion.
Take the next step in your career journey with Fresher Jobs Hub! Apply now to be part of our dynamic team.