Job Summary

OneTech Associates is a leading brand in the food and hospitality industry, looking for motivated and reliable part-time Cashiers & Counter Staff to join our dynamic team in our branded foodcourt. You will play an integral role in delivering outstanding customer service while managing transactions, maintaining product displays, and ensuring the overall smooth operation of the foodcourt area. We are looking for individuals who have a passion for customer service, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Customer Service: Greet customers with a friendly attitude, take orders accurately, and provide excellent customer service to ensure a positive experience.
• Cash Handling: Process cash and card payments using the point-of-sale (POS) system, issue receipts, and ensure the accurate handling of all monetary transactions.
• Product Knowledge: Stay informed about menu items, special promotions, and product availability to assist customers with recommendations.
• Food Preparation & Serving: Assist with food preparation and serve customers promptly, ensuring all orders are correct and meet food safety standards.
• Cleanliness and Organization: Maintain a clean and organized counter, dining area, and kitchen environment, ensuring compliance with hygiene standards and food safety regulations.
• Stock Management: Monitor inventory and inform management about stock levels to prevent shortages or overstocking.
• Team Collaboration: Work collaboratively with other staff members to ensure smooth operations and the timely delivery of services.

Required Skills and Qualifications

• Excellent Communication: Strong verbal communication skills to interact with customers and team members in a professional manner.
• Attention to Detail: High level of attention to detail to accurately process transactions, manage inventory, and ensure food quality.
• Multitasking Ability: Capable of handling multiple tasks simultaneously in a fast-paced environment.
• Customer-Focused: A genuine desire to provide exceptional service and make a positive impact on customer experiences.
• Team-Oriented: Ability to work effectively as part of a team to achieve common goals.
• Basic Math Skills: Ability to handle cash and make calculations quickly and accurately.
• Adaptability: Willingness to learn new procedures, adapt to changing work conditions, and take on new tasks as required.

Experience

• Prior experience in a cashier or customer service role is a plus but not required.
• Experience in foodservice or retail is beneficial.
• Must be comfortable working in a fast-paced, customer-facing environment.

Working Hours

• Part-time positions available with flexible working hours, including evenings, weekends, and holidays.
• Approximately 15-25 hours per week, depending on availability and business needs.

Knowledge, Skills, and Abilities

• Customer Service Excellence: Ability to provide outstanding service and ensure customer satisfaction.
• Product Knowledge: Understanding of the foodcourts menu offerings and the ability to suggest products based on customer preferences.
• POS System Proficiency: Ability to operate a POS system for processing payments and handling transactions.
• Health and Safety Awareness: Understanding of basic food safety and hygiene procedures.
• Problem-Solving Skills: Ability to address customer concerns and find quick, effective solutions.

Benefits

• Competitive hourly wage with performance-based incentives.
• Flexible work schedule to support work-life balance.
• Opportunity for career advancement within OneTech Associates.
• Employee discounts on food and beverages.
• Ongoing training and development opportunities.
• A supportive and friendly work environment.

Why Join OneTech Associates?

• Growth Opportunities: We value our employees and provide opportunities for career progression within our expanding network of foodcourt locations.
• Team Spirit: Join a fun and inclusive team that fosters a positive work culture and supports one another.
• Flexible Hours: Our part-time positions are designed to work around your schedule, making it easy to balance work and personal commitments.
• Employee Benefits: We offer competitive pay, employee discounts, and other benefits to show our appreciation for your hard work.

How to Apply

If you are passionate about customer service and looking for a part-time position with flexible hours, we would love to hear from you! Please submit your updated resume and a brief cover letter outlining your relevant experience and availability to us.
For inquiries, please contact our HR department.