Job Description
Job Summary:
OneTech Associates is seeking dynamic and customer-oriented individuals to join our team as part-time counter staff at our foodcourt. As a key member of our service team, you will be responsible for providing excellent customer service, assisting with food orders, and ensuring the overall satisfaction of our guests. This is a great opportunity for individuals looking to work in a fast-paced environment while making a positive impact on customer experience.
Key Responsibilities:
- Greet customers warmly and provide excellent customer service by assisting them with their orders.
- Operate the point-of-sale (POS) system to process transactions accurately and efficiently.
- Maintain cleanliness and organization of the counter area and dining space.
- Stock food and beverage items, ensuring product availability at all times.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Ensure all health and safety guidelines, as well as food safety protocols, are followed.
- Collaborate with team members to ensure smooth operations and a positive atmosphere.
- Perform additional duties as assigned by the supervisor or manager.
Required Skills and Qualifications:
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced, high-energy environment.
- Basic math skills for handling transactions.
- Friendly, approachable, and positive attitude with a focus on customer satisfaction.
- Ability to work well within a team and follow instructions.
- Attention to detail and ability to multi-task.
- Flexibility to work varying shifts, including weekends and holidays.
Experience:
- Previous experience in customer service or a food service environment is a plus but not required.
- On-the-job training will be provided for new hires.
Working Hours:
- This is a part-time position with flexible hours.
- Shifts will include weekdays, weekends, and potentially evenings based on business needs.
- Average hours per week: [Specify Number of Hours].
Knowledge, Skills, and Abilities:
- Familiarity with food safety standards and customer service best practices.
- Ability to operate a point-of-sale (POS) system or register.
- Good organizational skills and ability to maintain a tidy work environment.
- Ability to handle multiple tasks and prioritize effectively.
- Strong problem-solving skills to address customer concerns.
Benefits:
- Competitive hourly wage with performance-based incentives.
- Flexible work hours to suit personal schedules.
- Employee discounts on food and beverages.
- Opportunity for advancement and growth within the company.
- Training and development opportunities.
- Positive and collaborative work environment.
Why Join OneTech Associates?
- Join a team that values your contribution and provides opportunities for growth and development.
- Gain experience working in a customer-focused, dynamic setting.
- Enjoy a supportive work culture where you can thrive both professionally and personally.
- OneTech Associates offers a flexible work-life balance and encourages diversity in the workplace.
How to Apply:
Interested candidates are invited to submit their resume or a brief application detailing their availability and interest in the position to us or apply directly on our website. Please include Part-Time Counter Staff for Foodcourt in the subject line. We look forward to hearing from you!