Job Summary

OneTech Associates is looking for friendly, reliable, and enthusiastic individuals to join our team as Counter Staff. This is a flexible, part-time position that offers an excellent opportunity for individuals looking to balance work with personal commitments. You will be responsible for delivering exceptional customer service, handling day-to-day operations, and ensuring a smooth experience for all clients. This role is ideal for individuals who enjoy interacting with people and are eager to contribute to a dynamic, customer-focused environment.

Key Responsibilities

• Greet and assist customers with their inquiries in a friendly and professional manner.
• Provide information on products and services, addressing customer concerns and resolving issues promptly.
• Operate cash registers and handle cash and card transactions accurately.
• Maintain a clean and organized counter area, ensuring a pleasant environment for both customers and staff.
• Assist with stock replenishment and product displays as needed.
• Collaborate with team members to meet daily operational goals and deliver exceptional customer service.
• Follow company policies and procedures to ensure high standards of service.
• Handle administrative tasks such as recording sales data, processing returns, and managing inventory levels.
• Ensure all safety and health guidelines are followed, maintaining a safe environment for both customers and employees.

Required Skills and Qualifications

• Excellent communication and interpersonal skills with the ability to engage with a diverse range of customers.
• Strong attention to detail and accuracy, especially when handling transactions and managing stock.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in basic computer skills and cash register operation.
• Positive attitude with a customer-first mentality.
• Flexibility to work various shifts, including weekends and evenings.
• Basic math skills for handling transactions and stock calculations.

Experience

• Previous experience in customer service or retail is preferred, but not mandatory.
• Experience handling cash and processing payments is a plus.

Working Hours

• This is a part-time position with flexible working hours.
• Shifts may include weekdays, weekends, and evenings, based on business needs.

Knowledge, Skills, and Abilities

• Strong organizational skills with the ability to prioritize tasks effectively.
• Ability to maintain composure under pressure while delivering excellent customer service.
• Willingness to learn and adapt to new processes and technologies.
• Team-oriented with a strong work ethic and a commitment to high standards of customer service.

Benefits

• Competitive hourly rate.
• Flexible work hours to accommodate personal schedules.
• Opportunity to gain experience in customer service and retail operations.
• Friendly and supportive work environment.
• Training and development opportunities to enhance your career skills.
• Employee discounts on products (if applicable).

Why Join OneTech Associates?

• Flexibility: Enjoy a work-life balance with flexible, part-time hours.
• Growth Opportunities: Build valuable customer service experience and gain the skills needed for career advancement.
• Supportive Environment: Work alongside a team of dedicated professionals who are committed to your success.
• Customer-Focused: Be part of a company that values customers and strives to provide the best service possible.

How to Apply

Interested candidates can apply by submitting their updated resume along with a brief cover letter outlining their experience and interest in the role. Applications can be sent to us or submitted through our online application portal. We look forward to hearing from you!