Job Summary:
We are seeking friendly, enthusiastic, and customer-oriented individuals to join our Foodcourt team as Front Desk & Counter Staff. This is a part-time role that involves providing excellent customer service, managing orders, and ensuring the smooth operation of the foodcourt environment. The ideal candidate should be adaptable, approachable, and capable of working efficiently in a fast-paced environment.

Key Responsibilities:

• Greet and assist customers in a polite and friendly manner.
• Take customer orders accurately and efficiently, ensuring order specifications are noted.
• Process transactions using POS (Point of Sale) systems.
• Manage food and drink deliveries, ensuring orders are prepared and served correctly.
• Maintain cleanliness and organization of the front desk and counter area.
• Respond to customer queries, resolve issues, and address complaints promptly.
• Assist with inventory management and restocking as needed.
• Follow health and safety regulations to ensure the foodcourt maintains high standards.
• Support other staff members to ensure the overall success of the team.

Required Skills and Qualifications:

• High school diploma or equivalent preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in order-taking.
• Ability to work under pressure in a busy environment.
• Basic knowledge of food safety and hygiene practices.
• Proficiency with POS systems or willingness to learn.
• Must be able to multitask and prioritize tasks effectively.
• A friendly and approachable demeanor with a focus on customer satisfaction.
• Ability to work well as part of a team.

Experience:

• Previous experience in a customer service or foodservice environment is a plus but not mandatory.
• Training will be provided to ensure new hires are equipped with the skills needed to excel in the role.

Working Hours:

• Part-time position with flexible hours.
• Shifts may include evenings, weekends, and holidays.
• A typical part-time schedule ranges from 15-25 hours per week.

Knowledge, Skills, and Abilities:

• Strong customer service skills and the ability to engage with a diverse range of customers.
• Good organizational skills, with the ability to maintain an orderly work environment.
• Problem-solving abilities, with the ability to handle customer concerns diplomatically.
• Ability to work quickly and efficiently without compromising on service quality.
• A positive attitude and strong work ethic.

Benefits:

• Competitive hourly wage.
• Flexible work schedule to accommodate personal commitments.
• Employee discounts on food and beverages.
• Opportunity for growth and advancement within the company.
• A supportive and dynamic work environment.

Why Join OneTech Associates?

• OneTech Associates offers an inclusive and collaborative work culture where your contributions are valued.
• You will have the opportunity to be part of a well-established company known for its commitment to customer satisfaction and excellence in service.
• We invest in our teams development, offering opportunities for professional growth and career progression.

How to Apply:

To apply, please send your resume and a brief cover letter outlining your interest in the position to us. Please include Foodcourt Front Desk & Counter Staff – Part-Time Application in the subject line.
We look forward to hearing from you and having you join our vibrant team!