Job Summary:

OneTech Associates is currently seeking an enthusiastic and customer-focused Cashier & Counter Service professional to join our team at a branded foodcourt. This role is ideal for individuals who enjoy working in a fast-paced environment, providing exceptional service, and ensuring smooth and efficient operation at the counter. You will be the face of the foodcourt, engaging directly with customers, processing transactions, and maintaining a clean and welcoming environment for all guests.

Key Responsibilities:

• Greet and welcome customers with a positive attitude and professional demeanor.
• Efficiently process customer orders, handling both cash and digital transactions with accuracy.
• Ensure the counter is well-stocked, clean, and organized at all times.
• Provide customers with menu information, upsell products, and answer questions regarding food items and specials.
• Maintain accurate cash register records, including receipts and change, while adhering to company policies.
• Ensure that food and beverage items are prepared and served in accordance with food safety regulations and company standards.
• Handle customer complaints or concerns with a calm and solution-oriented approach.
• Support kitchen staff in food preparation and delivery when required.
• Assist in cleaning duties, including wiping down surfaces, maintaining hygiene standards, and cleaning equipment.
• Adhere to all health and safety regulations and company protocols.

Required Skills and Qualifications:

• Proven experience as a cashier, counter service representative, or in a similar customer-facing role.
• Strong communication skills with a friendly and approachable personality.
• Basic math skills for handling cash and transactions.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and accuracy in processing orders and transactions.
• Ability to work effectively as part of a team, as well as independently when required.
• Knowledge of food safety practices and hygiene standards.
• A positive attitude and commitment to providing excellent customer service.

Experience:

• At least 1 year of experience in a cashier, counter service, or retail position is preferred.
• Previous experience in the food service industry is a plus, but not mandatory.

Working Hours:

• Full-time and part-time positions available.
• Flexibility required to work shifts, including weekends and holidays.

Knowledge, Skills, and Abilities:

• Strong interpersonal skills and ability to build rapport with customers quickly.
• Ability to remain calm under pressure and handle difficult situations gracefully.
• Good time management skills with the ability to prioritize tasks efficiently.
• Knowledge of point-of-sale (POS) systems is an advantage.

Benefits:

• Competitive salary based on experience.
• Opportunities for career growth and development.
• Employee discounts on food and beverages.
• Health and wellness benefits (for full-time employees).
• A positive and supportive work environment.
• Paid time off and holiday pay (for eligible employees).

Why Join OneTech Associates?:

At OneTech Associates, we value our employees and believe that a happy and engaged team is key to delivering the best customer experience. We offer opportunities for professional growth in a dynamic and supportive work environment. As a part of our branded foodcourt team, you will gain valuable experience in the hospitality and retail sectors, working alongside passionate and like-minded individuals.

How to Apply:

If you are passionate about customer service and ready to join a fast-paced team, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role. Applications can be sent to us.