Job Summary:

OneTech Associates is currently seeking dedicated and customer-focused Counter Staff to join our team at Branded Foodcourt. As a part-time Counter Staff member, you will play a vital role in delivering exceptional service to our customers while maintaining the cleanliness and organization of the food court environment. We are looking for individuals with a positive attitude, strong communication skills, and a passion for providing excellent customer service.

Key Responsibilities:

• Greet customers warmly and assist them with their orders.
• Efficiently and accurately process transactions, including cash and electronic payments.
• Maintain cleanliness and organization of the counter and surrounding areas.
• Ensure food items are prepared and served according to food safety standards.
• Address customer inquiries, concerns, and feedback in a professional manner.
• Stock and restock inventory as needed to ensure smooth operations.
• Collaborate with team members to meet customer demand and ensure timely service.
• Handle food preparation and packaging as required by the food courts procedures.
• Follow all health, safety, and hygiene protocols.
• Assist in promoting specials or new menu items to customers.

Required Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Strong customer service focus and a positive attitude.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling transactions and change.
• Strong attention to detail and organizational skills.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work during peak hours, including weekends and holidays.
• Previous experience in food service or retail (preferred but not required).

Experience:

• Previous experience in a customer-facing role, preferably in the food service or retail industry.
• Experience with point-of-sale (POS) systems is a plus.
• Prior experience working in a fast-paced or high-volume setting is an advantage.

Working Hours:

• Part-time, flexible hours.
• Shifts will vary based on foodcourts operational hours, including evenings, weekends, and public holidays.
• Approximately 20-30 hours per week.

Knowledge, Skills, and Abilities:

• Customer Service Expertise: Ability to interact positively and professionally with customers.
• Time Management: Ability to handle multiple tasks and prioritize effectively under pressure.
• Teamwork: Willingness to work collaboratively with colleagues to achieve common goals.
• Food Safety Awareness: Basic understanding of hygiene standards and safe food handling practices.
• Attention to Detail: Ensure accuracy in order-taking, food preparation, and inventory handling.

Benefits:

• Competitive hourly pay with opportunities for tips.
• Flexible work schedule to accommodate other commitments.
• Employee discounts on food and beverages at the foodcourt.
• Training and development opportunities.
• A positive and inclusive work environment.
• Opportunity for growth within OneTech Associates.

Why Join Us:

At OneTech Associates, we believe in creating a supportive and empowering environment for our employees. This part-time Counter Staff position offers the flexibility of a work-life balance, while also providing opportunities for career development within the company. Join us in a dynamic, fast-paced setting where you will have the chance to develop valuable skills and contribute to delivering exceptional service to our customers.

How to Apply:

To apply, please submit your resume and a brief cover letter explaining your interest in the position and relevant experience to us. We look forward to reviewing your application and potentially welcoming you to our team at OneTech Associates.