Job Summary

Are you passionate about delivering exceptional customer service while enjoying the flexibility of working from home? Fresher Jobs Hub is looking for enthusiastic individuals to join our team as Work-from-Home Customer Service Representatives. This part-time role allows you to work remotely while maintaining a perfect work-life balance. You will be the first point of contact for our customers, ensuring their inquiries are resolved quickly and efficiently.

Key Responsibilities

• Provide outstanding customer support via phone, email, and live chat channels.
• Address customer inquiries, resolve complaints, and offer solutions in a professional manner.
• Maintain accurate and detailed records of customer interactions in the system.
• Escalate complex issues to the appropriate department when necessary.
• Collaborate with team members to improve processes and ensure a seamless customer experience.
• Stay updated on company policies, products, and services to provide accurate information to customers.

Required Skills and Qualifications

• High school diploma or equivalent; a bachelors degree is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and conflict-resolution abilities.
• Basic computer literacy and proficiency in MS Office or similar tools.
• Ability to handle multiple tasks and work under pressure with a positive attitude.
• Strong time management and organizational skills.

Experience

• Previous customer service experience is preferred but not required.
• Freshers are welcome to apply, as training will be provided.

Working Hours

• Flexible part-time schedule with shifts ranging between 4–6 hours per day.
• Availability to work evenings or weekends, if required.

Knowledge, Skills, and Abilities

• Ability to empathize with customers and understand their needs.
• Quick learning skills to adapt to new tools and processes.
• Self-motivation and discipline to work independently in a remote environment.
• A reliable internet connection and a quiet workspace at home.

Benefits

• Competitive hourly pay with performance-based incentives.
• Flexible work schedule to suit your lifestyle.
• Comprehensive training and ongoing support.
• Opportunity to work from the comfort of your home.
• Gain valuable customer service experience and professional growth.

Why Join Fresher Jobs Hub?

At Fresher Jobs Hub, we value our employees as much as our customers. By joining our team, you will become part of a company dedicated to fostering growth, innovation, and flexibility. We believe in empowering our team members to succeed and offering a work culture that respects your time and contributions.

How to Apply

If you are ready to embark on an exciting work-from-home opportunity, submit your application today! Simply email your resume and a brief cover letter explaining your interest in this role to us. We look forward to welcoming you to our team!