Job Summary:

Southwest Airlines is seeking a detail-oriented and highly organized Online Document & Data Management Specialist to join our dynamic team. This role involves managing, organizing, and maintaining digital records and data efficiently. The ideal candidate will have excellent data management skills, a keen eye for detail, and a proactive approach to document organization and security. This is a remote position, allowing you to work from the comfort of your home while contributing to a leading airlines operational efficiency.

Key Responsibilities:

• Organize and maintain digital documents and records in accordance with company policies and compliance standards.

• Perform accurate data entry, document scanning, and indexing to ensure proper storage and retrieval.

• Manage access control to sensitive documents and ensure data security measures are in place.

• Perform quality checks on digital documents to ensure accuracy and completeness.

• Support various departments by providing timely access to required documents and data.

• Collaborate with IT and other teams to optimize document management systems and workflows.

• Regularly update and maintain databases to reflect the most recent information.

• Generate reports based on document and data analytics when required.

• Troubleshoot and resolve any issues related to document retrieval, formatting, or security.

• Ensure compliance with industry regulations and company guidelines regarding document management.

Required Skills and Qualifications:

• High school diploma or equivalent; a degree in Business Administration, Information Management, or a related field is a plus.

• Proven experience in document management, data entry, or a similar role.

• Strong organizational skills and attention to detail.

• Proficiency in document management software and Microsoft Office Suite (Excel, Word, SharePoint, etc.).

• Familiarity with data privacy laws and best practices in digital file security.

• Excellent communication and collaboration skills.

• Ability to work independently and manage multiple tasks simultaneously.

• Problem-solving skills with a proactive approach to document and data issues.

• Comfortable working in a remote environment with minimal supervision.

Experience:

• 1-3 years of experience in online document and data management, administrative support, or related fields.

• Experience working in a fast-paced, deadline-driven environment.

• Previous remote work experience is preferred but not required.

Working Hours:

• Flexible working hours, typically Monday – Friday with occasional weekend tasks based on project needs.

• Standard work schedule of 8 AM – 5 PM (CST) with some flexibility based on workflow and deadlines.

• Fully remote position with periodic virtual team meetings.

Knowledge, Skills, and Abilities:

• In-depth understanding of electronic document management systems (EDMS).

• Ability to handle confidential information with discretion.

• Strong analytical and data interpretation skills.

• High accuracy in data entry and document indexing.

• Familiarity with cloud-based storage and collaboration tools.

• Strong problem-solving skills and the ability to troubleshoot document-related issues efficiently.

• Self-motivated and able to adapt to evolving digital systems and processes.

Benefits:

• Competitive salary with performance-based incentives.

• Work-from-home flexibility with a strong work-life balance.

• Health, dental, and vision insurance options.

• 401(k) retirement plan with company match.

• Paid time off, sick leave, and holidays.

• Employee travel benefits, including free or discounted flights.

• Professional development and training opportunities.

• Supportive and inclusive company culture.

Why Join Southwest Airlines?

At Southwest Airlines, we take pride in offering a people-first culture, emphasizing employee well-being, career growth, and work-life balance. We are committed to delivering exceptional service and fostering innovation in airline operations. By joining our document and data management team, you will play a crucial role in ensuring seamless operations while enjoying the flexibility and support of a well-established company.

How to Apply:

If you are passionate about document management, data organization, and working in a flexible remote environment, we encourage you to apply!

To apply:

1. Visit our careers page at Southwest Airlines Careers.

2. Search for Online Document & Data Management Specialist.

3. Submit your resume and cover letter outlining your relevant experience and qualifications.

4. Complete any required assessments as part of the application process.

Join Southwest Airlines and become part of a team that values excellence, efficiency, and teamwork! We look forward to receiving your application.