Job Summary

Flipkart is seeking enthusiastic and motivated individuals for remote positions across various departments. This is an excellent opportunity for freshers and experienced professionals looking to work from the comfort of their homes. As part of the Flipkart team, you will play a vital role in ensuring a seamless shopping experience for millions of customers.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in a professional manner.
• Process orders, track shipments, and provide resolutions for customer concerns.
• Assist with product listings, inventory management, and basic data entry.
• Support marketing efforts by handling social media interactions or digital promotions.
• Collaborate with internal teams to improve customer satisfaction.
• Ensure adherence to company policies and maintain data confidentiality.

Required Skills and Qualifications

• Strong communication skills (written and verbal) in English and/or regional languages.
• Basic computer knowledge and proficiency in Microsoft Office or Google Suite.
• Ability to work independently and manage time effectively.
• Customer service experience is a plus but not mandatory.
• High-speed internet and a laptop/desktop with a webcam for work-related tasks.

Experience

• Freshers are welcome to apply.
• Prior experience in customer support, data entry, or e-commerce is an added advantage.

Working Hours

• Flexible work-from-home schedule based on business needs.
• Rotational shifts may be applicable, including weekends and holidays.

Knowledge, Skills, and Abilities

• Good problem-solving and decision-making skills.
• Ability to handle multiple tasks efficiently.
• Strong attention to detail and accuracy in work.
• Willingness to learn and adapt to a fast-paced work environment.

Benefits

• Competitive salary with performance-based incentives.
• Work-from-home convenience, eliminating daily commutes.
• Training and career development programs.
• Employee discounts and Flipkart shopping perks.
• Health and wellness benefits (depending on job role).

Why Join Flipkart?

• Be a part of one of Indias leading e-commerce companies.
• Work in a dynamic and inclusive environment.
• Gain valuable experience in the fast-growing online retail industry.
• Opportunities for career growth and upskilling.

How to Apply

Interested candidates can apply by visiting the official Flipkart careers website or submitting their updated resume via email. Shortlisted candidates will be contacted for an interview.

Apply now and start your journey with Flipkart!