Job Summary

OneTech Associates is seeking a Medical Virtual Assistant (Bilingual Spanish - English) to support healthcare professionals by managing administrative tasks, patient communication, and medical documentation remotely. The ideal candidate will have experience in the healthcare industry, be fluent in both Spanish and English, and possess excellent organizational and communication skills. This is a remote position that allows you to work from the comfort of your home while contributing to high-quality patient care.

Key Responsibilities

• Provide administrative support to healthcare providers, including scheduling appointments and managing calendars.

• Handle patient inquiries via phone, email, and chat in both Spanish and English.

• Assist with medical transcription and documentation of patient records.

• Verify insurance details and process billing-related tasks.

• Coordinate referrals and follow-ups with specialists and other healthcare providers.

• Maintain strict confidentiality and adhere to HIPAA regulations.

• Manage electronic health records (EHR) and update patient information.

• Support telemedicine consultations by preparing patient files and ensuring seamless virtual visits.

• Perform other administrative duties as assigned by healthcare professionals.

Required Skills and Qualifications

• Fluent in both Spanish and English (written and spoken).

• Proven experience as a Medical Virtual Assistant, Medical Receptionist, or in a similar healthcare administrative role.

• Familiarity with electronic health records (EHR) systems and medical terminology.

• Excellent organizational and multitasking abilities.

• Strong communication skills with a professional and compassionate demeanor.

• Ability to work independently and manage time effectively.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other virtual collaboration tools.

• Knowledge of HIPAA compliance and patient confidentiality regulations.

Experience

• Minimum 1-2 years of experience in a medical administrative role.

• Previous experience working remotely is a plus.

• Experience in handling medical billing and insurance verification is preferred.

Working Hours

• Flexible remote working hours.

• Full-time and part-time positions available.

• Availability for different time zones may be required based on client needs.

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy in data entry and documentation.

• Ability to handle sensitive patient information with discretion.

• Strong problem-solving and critical-thinking skills.

• Customer-focused with excellent interpersonal skills.

• Adaptability and willingness to learn new technologies and systems.

Benefits

• Competitive salary based on experience.

• Remote work opportunity with flexible scheduling.

• Professional development and training programs.

• Career growth opportunities within OneTech Associates.

• Supportive and collaborative work environment.

Why Join Us?

At OneTech Associates, we value our employees and provide opportunities for professional growth and career development. By joining our team, you will play a crucial role in supporting healthcare professionals and improving patient care while enjoying the flexibility of a remote work environment. If you are passionate about healthcare administration and fluent in Spanish and English, we encourage you to apply!

How to Apply

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role. Send your application to us with the subject line: Medical Virtual Assistant Application.

We look forward to welcoming you to our team at OneTech Associates!