Job Summary

Fresher Jobs Hub is looking for a warm, professional, and customer-oriented Café Receptionist & Assistant (Female) to join our team during evening hours. This role is ideal for individuals who have excellent communication skills, a friendly personality, and a passion for providing top-notch customer service in a café setting. You will be the first point of contact for our customers, ensuring a welcoming and organized atmosphere while assisting with various administrative and operational tasks.

Key Responsibilities

• Greet and welcome customers with a friendly and professional attitude.
• Manage the front desk, answer inquiries, and provide information about menu offerings and café services.
• Take customer orders efficiently and process payments using POS systems.
• Assist in organizing and maintaining the cafés cleanliness and ambiance.
• Handle phone calls, reservations, and customer requests in a courteous manner.
• Support café staff with basic preparation tasks and stock management when needed.
• Ensure that customers have a comfortable and enjoyable experience.
• Assist in promotional activities, social media updates, or other marketing efforts as required.

Required Skills and Qualifications

• Excellent verbal and written communication skills.
• Friendly, outgoing, and customer-focused personality.
• Basic computer proficiency for handling orders, emails, and reservations.
• Strong multitasking abilities and attention to detail.
• Ability to work in a fast-paced environment with professionalism and composure.
• Good organizational and problem-solving skills.

Experience

• Prior experience in a customer service, reception, or hospitality role is preferred.
• Previous café, restaurant, or front-desk experience is an advantage.
• Freshers with strong communication skills and a willingness to learn are welcome to apply.

Working Hours

• Evening shift: 4:00 PM – 11:00 PM (Flexible hours may be available)
• Weekends and public holidays may be required based on business needs.

Knowledge, Skills, and Abilities

• Ability to handle cash transactions and operate a POS system.
• Knowledge of basic café operations and menu items is a plus.
• Strong interpersonal skills to build positive relationships with customers.
• Ability to stay calm under pressure and resolve customer issues effectively.

Benefits

• Competitive salary and incentives.
• Friendly and supportive work environment.
• Training provided for skill development.
• Employee discounts on food and beverages.
• Career growth opportunities in hospitality and customer service.

Why Join Us?

At Fresher Jobs Hub, we value our employees and believe in fostering a positive and inclusive work environment. If you are passionate about customer service and looking for a rewarding role in a dynamic café setting, this is a great opportunity to gain experience and grow in the hospitality industry.

How to Apply

Interested candidates can apply by sending their resume and a brief cover letter to us with the subject line Application – Café Receptionist & Assistant (Evening Hours). Shortlisted candidates will be contacted for an interview.