Job Summary:

Fresher Jobs Hub is seeking a detail-oriented and proactive Administrative Coordinator to support our BPO/KPO operations during night shifts. The ideal candidate will be responsible for managing administrative tasks, coordinating between departments, and ensuring smooth workflow during operational hours. This role requires strong organizational skills, excellent communication, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Oversee and manage administrative tasks for night shift operations.

• Assist in coordinating workflow between different teams and departments.

• Maintain records, update databases, and ensure accurate documentation.

• Handle incoming and outgoing correspondence, including emails and reports.

• Support HR and management with scheduling, attendance tracking, and compliance documentation.

• Address employee concerns and escalate issues when necessary.

• Assist in the preparation of reports, presentations, and other essential documents.

• Ensure compliance with company policies and standard operating procedures.

• Liaise with internal teams to ensure uninterrupted workflow during night shift operations.

• Monitor office supplies and coordinate with vendors for procurement needs.

• Provide administrative support for training and development sessions.

Required Skills and Qualifications:

• Bachelors degree in Business Administration, Management, or a related field.

• Prior experience in an administrative or coordination role preferred, especially in a BPO/KPO setting.

• Strong verbal and written communication skills.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and database management.

• Excellent organizational and time management skills.

• Ability to work independently and multitask effectively.

• Strong problem-solving skills with attention to detail.

• Willingness to work night shifts and adapt to a flexible work schedule.

Experience:

• 1-3 years of experience in administration, coordination, or a similar role in the BPO/KPO sector.

• Freshers with strong administrative skills and enthusiasm to learn are also encouraged to apply.

Working Hours:

• Night Shift: 9:00 PM – 6:00 AM (Monday to Friday)

• Weekend shifts may be required based on operational needs.

Knowledge, Skills, and Abilities:

• Familiarity with BPO/KPO industry operations and requirements.

• Strong attention to detail and accuracy in work.

• Ability to handle confidential information with discretion.

• Effective interpersonal skills to collaborate with different teams.

• Ability to handle pressure and meet deadlines in a dynamic environment.

Benefits:

• Competitive salary package with night shift allowances.

• Performance-based incentives.

• Health and wellness benefits.

• Paid time off and leave benefits.

• Career growth opportunities within the organization.

• Training and skill development programs.

• A dynamic and supportive work environment.

Why Join Us?

• Opportunity to work with a reputable BPO/KPO firm with a dynamic work culture.

• Exposure to global clients and professional development.

• Supportive team environment and a strong career growth path.

• Competitive compensation and benefits package.

How to Apply:

Interested candidates can apply by submitting their updated resumes to us or applying directly through our website. Shortlisted candidates will be contacted for further assessment and interviews.