Job Summary:

IT Sight Technologies is looking for a motivated and tech-savvy individual to join our team as an Entry-Level IT Support Specialist. This role is perfect for those eager to begin their career in IT, as no prior experience is required. You will receive comprehensive training to develop your technical skills and gain hands-on experience troubleshooting and resolving IT issues. If you are passionate about technology and eager to learn, we encourage you to apply!

Key Responsibilities:

• Provide first-level IT support to end-users, assisting with hardware, software, and network-related issues.

• Respond to user inquiries via phone, email, or ticketing system in a timely and professional manner.

• Troubleshoot and resolve technical problems by following company protocols and best practices.

• Assist in setting up and configuring computer systems, printers, and other IT equipment.

• Document issues, resolutions, and technical processes for future reference.

• Collaborate with senior IT team members to escalate and resolve complex issues.

• Install and update software applications as required.

• Maintain and monitor IT systems to ensure smooth operations.

Required Skills and Qualifications:

• Basic understanding of computer hardware, software, and networking.

• Strong problem-solving and analytical skills.

• Excellent communication and interpersonal skills.

• Ability to learn quickly and adapt to new technologies.

• Strong attention to detail and ability to follow instructions.

• Customer-focused mindset with a willingness to assist users.

• High school diploma or equivalent (Associates or Bachelors degree in IT-related fields is a plus but not required).

Experience:

• No prior IT experience is required.

• Any relevant coursework, certifications, or personal IT projects are a plus.

• Familiarity with Windows and Mac operating systems is beneficial.

Working Hours:

• Full-time position (40 hours per week).

• Flexible work schedules, including potential evening or weekend shifts.

• Hybrid or remote work options may be available depending on location and business needs.

Knowledge, Skills, and Abilities:

• Eagerness to learn and develop technical skills.

• Ability to work independently and in a team-oriented environment.

• Strong organizational and time-management skills.

• Patience and professionalism when dealing with end-users.

• Willingness to pursue additional training and certifications as needed.

Benefits:

• Competitive entry-level salary.

• Comprehensive training and career development opportunities.

• Health, dental, and vision insurance.

• Paid time off and holidays.

• Employee assistance programs and wellness initiatives.

• Opportunities for promotion and advancement within the company.

Why Join IT Sight Technologies?

• A great opportunity to start and grow your career in the IT industry.

• Supportive team environment with mentorship from experienced IT professionals.

• Continuous learning culture with access to training and certification programs.

• Work with cutting-edge technology and gain hands-on experience in troubleshooting and IT support.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their interest in IT and why they are a good fit for this role. Apply via our company website or email your application to us.

Join IT Sight Technologies and kickstart your career in IT today!