Flipkart Logistics Coordinator - Work From Home
Flipkart
Available Locations:
Hyderabad, Telangana
Job Description
📝 Job Summary
As a Logistics Coordinator at Flipkart, you will play a crucial role in ensuring seamless order processing, shipment tracking, vendor coordination, and delivery management for our e-commerce operations. This is a remote, full-time opportunity designed for individuals who are detail-oriented, excel at multitasking, and are passionate about operational excellence. You’ll be the backbone of our supply chain—ensuring products are delivered efficiently, accurately, and on time.
🎯 Key Responsibilities
- Coordinate with delivery partners and warehouses to ensure timely dispatch and delivery of orders.
- Monitor and manage real-time tracking systems to maintain up-to-date logistics data.
- Troubleshoot shipment delays, reroutes, and exceptions by promptly communicating with stakeholders.
- Maintain detailed records of shipments, returns, and delivery performance metrics.
- Liaise with customer support and resolve logistics-related complaints efficiently.
- Work with regional logistics teams to optimize routes and reduce operational bottlenecks.
- Ensure compliance with Flipkart’s logistics policies, service-level agreements (SLAs), and safety standards.
✅ Required Skills and Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Strong knowledge of logistics processes and e-commerce delivery frameworks.
- Proficiency in using logistics tracking tools, Excel, and enterprise resource planning (ERP) systems.
- Exceptional organizational and time-management skills.
- Excellent written and verbal communication in English.
- Ability to work independently in a fast-paced remote environment.
📊 Experience
- Minimum of 1–3 years of experience in logistics coordination, warehouse management, supply chain operations, or related roles.
- Prior experience in an e-commerce logistics or courier company is preferred but not mandatory.
⏰ Working Hours
- Full-Time
- Flexible 8-hour shift between 9:00 AM to 7:00 PM IST, Monday to Saturday.
- Occasional weekend support during high-demand seasons (with compensatory offs).
📚 Knowledge, Skills, and Abilities
- Knowledge of domestic courier networks and last-mile delivery operations.
- Analytical mindset to interpret logistics KPIs and suggest process improvements.
- Tech-savvy with a keen interest in automation and logistics technology.
- Strong interpersonal skills to work effectively with cross-functional teams.
🎁 Benefits
- Competitive monthly salary with performance-based incentives.
- Full work-from-home setup allowance (laptop, internet, accessories).
- Health and wellness insurance coverage.
- Paid time off, national holidays, and sick leave.
- Learning and development programs through Flipkart Academy.
- Employee discounts on Flipkart purchases.
💼 Why Join Flipkart?
At Flipkart, we don’t just deliver packages—we deliver smiles to millions of homes. By joining our remote logistics team, you’ll be part of one of India’s most trusted brands and a pioneer in the e-commerce revolution. We value innovation, speed, and reliability—and we empower our employees to shape the future of digital retail.
📬 How to Apply
Ready to join our logistics family? Please submit your updated resume and a brief cover letter outlining your relevant experience and interest in the role to:
📧 careers@flipkart.com Subject: Application for Logistics Coordinator – WFH
Shortlisted candidates will be contacted within 7 working days for the next steps.