Job Summary

Fresher Jobs Hub is seeking a dynamic and results-driven Key/Business Account Manager to manage and grow key client relationships. The ideal candidate will be responsible for building long-term partnerships with clients, understanding their business needs, and ensuring the delivery of tailored solutions to drive customer satisfaction and revenue growth. This role requires strong negotiation skills, strategic thinking, and the ability to work cross-functionally to meet client expectations.

Key Responsibilities

• Develop and maintain strong relationships with key accounts, ensuring long-term partnerships and client satisfaction.

• Understand customer business needs, challenges, and objectives to provide value-driven solutions.

• Identify opportunities for upselling and cross-selling products/services to maximize revenue.

• Act as the main point of contact for key clients, addressing inquiries, resolving issues, and ensuring high levels of service.

• Work closely with internal teams, including sales, marketing, and customer support, to deliver solutions that meet client requirements.

• Conduct regular business reviews with clients to assess performance, satisfaction levels, and areas for improvement.

• Monitor market trends, competitor activities, and industry developments to maintain a competitive edge.

• Prepare reports and presentations on account performance, revenue forecasts, and strategic plans.

• Negotiate contracts and agreements to secure long-term business commitments.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Marketing, Sales, or a related field.

• Proven experience in key account management, business development, or sales.

• Strong communication and interpersonal skills with the ability to build and maintain client relationships.

• Excellent negotiation and problem-solving abilities.

• Ability to analyze data, market trends, and business insights to drive decision-making.

• Strong organizational skills with the ability to manage multiple clients and projects simultaneously.

• Proficiency in CRM software and Microsoft Office Suite.

• Self-motivated and target-driven mindset.

Experience

• Minimum of 3-5 years of experience in key account management, sales, or business development.

• Experience in [industry-specific experience if applicable] is a plus.

• Proven track record of meeting and exceeding sales targets.

Working Hours

• Monday to Friday, 9:00 AM – 6:00 PM (Flexible work options available based on client needs).

• Occasional travel may be required for client meetings and business development activities.

Knowledge, Skills, and Abilities

• Strong business acumen and strategic thinking.

• Ability to work independently and as part of a team.

• Adaptability and resilience in a fast-paced environment.

• Customer-centric approach with a passion for delivering exceptional service.

Benefits

• Competitive salary and performance-based incentives.

• Health, dental, and vision insurance.

• Paid time off, including vacation and sick leave.

• Professional development and training opportunities.

• Career growth prospects within the organization.

• Flexible working environment.

Why Join Fresher Jobs Hub?

• Work with a team of talented professionals in a dynamic and innovative environment.

• Opportunity to work with top-tier clients and make a significant impact on their business success.

• Supportive work culture that values growth, learning, and work-life balance.

How to Apply

Interested candidates are invited to submit their updated resume and a cover letter detailing their relevant experience to us. Please use the subject line: Application for Key/Business Account Manager Position.

Join us at Fresher Jobs Hub and take your career to new heights!