Telecalling (Tamil, Telugu, English AND Hindi) Intern (Remote)

Fresher Jobs Hub

Available Locations: Chennai, Tamilnadu

Job Description

Job Summary:

We are looking for a dynamic and enthusiastic Telecalling Intern to join our team at Fresher Jobs Hub. This role is ideal for someone who is passionate about communication, customer service, and looking to gain valuable experience in the telecalling industry. As an intern, you will be required to assist in making outbound calls to potential clients, answering customer inquiries, and providing product or service information in multiple languages (Tamil, Telugu, English, and Hindi). This is a remote position, giving you the flexibility to work from home while contributing to the growth of our team.

Key Responsibilities:

• Make outbound calls to potential clients or leads, presenting products or services.


• Answer inbound calls and respond to customer queries in Tamil, Telugu, English, and Hindi.


• Provide detailed information about products or services, ensuring customer understanding.


• Document customer interactions and provide feedback to the team.


• Assist in setting up appointments and follow-ups for sales or customer service teams.


• Collaborate with team members to achieve daily, weekly, and monthly call targets.


• Maintain a high level of professionalism during calls and provide excellent customer service.


• Report any issues or concerns to the supervisor or team leader for resolution.


• Assist with administrative tasks related to telecalling activities.

Required Skills and Qualifications:

• Fluency in Tamil, Telugu, English, and Hindi (spoken and written).


• Strong communication and interpersonal skills.


• Ability to effectively handle customer inquiries and resolve issues.


• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).


• Self-motivated and capable of working independently in a remote setting.


• Positive attitude and willingness to learn new skills.


• Ability to maintain confidentiality and handle sensitive information.


• Good organizational skills with attention to detail.

Experience:

• No prior experience is required; however, any previous internship or experience in telecalling or customer service is a plus.


• Freshers or candidates looking to gain experience in the telecalling field are encouraged to apply.

Working Hours:

• Flexible working hours based on the intern's availability.


• Minimum commitment of 15-20 hours per week.


• Remote position with the flexibility to choose working hours within reasonable limits.

Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills in multiple languages (Tamil, Telugu, English, and Hindi).


• Basic understanding of customer service principles and practices.


• Ability to multitask and manage time efficiently.


• Strong listening skills and the ability to remain calm under pressure.


• Proficiency in using telecalling tools and CRM software is a plus, but not required.

Benefits:

• Opportunity to gain valuable work experience and improve communication skills.


• Flexible work-from-home environment.


• Exposure to a dynamic and supportive team.


• Possibility of a full-time position upon successful completion of the internship.


• Certificate of internship completion.


• Mentoring and guidance from experienced professionals.

Why Join:

At Fresher Jobs Hub, we believe in providing opportunities for young professionals to learn and grow. As a Telecalling Intern, you will be part of an exciting and supportive work environment where you can hone your skills in communication and customer service. This internship is a stepping stone to a successful career in telecalling or customer service, with the potential for a full-time position. Join us today and gain valuable experience that will set you apart in the competitive job market.

How to Apply:

Interested candidates are invited to apply by submitting their updated resume and a brief cover letter outlining their interest in the position and language proficiency. Please send your application to us with the subject line “Telecalling Intern Application - [Your Name].”