Job Summary

Flipkart is looking for enthusiastic and customer-focused Online Sales Executives to join our dynamic e-commerce team. This is a remote, work-from-home opportunity where you will play a key role in driving online sales, engaging with customers, and ensuring a smooth shopping experience. As an Online Sales Executive, you will be responsible for handling customer inquiries, promoting products, and closing sales through digital channels. If you have a passion for sales, e-commerce, and excellent communication skills, we encourage you to apply!

Key Responsibilities

• Handle inbound and outbound sales inquiries via chat, email, and calls.

• Guide customers through the purchasing process and recommend suitable products based on their needs.

• Convert leads into successful sales by explaining product features, offers, and discounts.

• Maintain a high level of product knowledge to provide accurate information to customers.

• Assist customers with order placements, payment issues, and delivery tracking.

• Meet and exceed sales targets and performance metrics.

• Maintain detailed records of customer interactions and transactions.

• Work closely with internal teams to resolve customer issues and ensure smooth operations.

Required Skills and Qualifications

• Strong communication skills (written and verbal) in English and regional languages.

• Ability to persuade and influence customers to make a purchase.

• Basic knowledge of e-commerce platforms and online sales strategies.

• Proficiency in using computers, CRM tools, and online chat platforms.

• Self-motivated, target-driven, and capable of working independently.

• Strong problem-solving and customer service skills.

Experience

• Freshers and experienced candidates are welcome!

• Prior experience in online sales, customer support, or e-commerce will be an advantage.

Working Hours

• Flexible working hours (part-time and full-time options available).

• May require working in shifts, including weekends and holidays, based on business needs.

Knowledge, Skills, and Abilities

• Ability to work in a fast-paced and target-driven environment.

• Strong interpersonal skills with a customer-first approach.

• Good understanding of online shopping trends and consumer behavior.

• Familiarity with digital payment methods and online order processing.

Benefits

• Work-from-home flexibility – No commute, work comfortably from anywhere!

• Attractive incentives and performance-based bonuses.

• Career growth opportunities in one of Indias leading e-commerce companies.

• Training and skill development programs to enhance your sales expertise.

• Employee discounts and perks on Flipkart products.

Why Join Flipkart?

Flipkart is Indias largest e-commerce platform, known for its innovation, customer-centric approach, and excellent work culture. By joining our team, you will be part of a fast-growing industry with endless opportunities to learn, grow, and succeed. We value diversity, collaboration, and employee well-being, making Flipkart an exciting workplace for aspiring professionals.

How to Apply

If you are excited about this opportunity and meet the qualifications, apply now by submitting your updated resume through our official Flipkart careers page or via the job portal where this listing is posted. Our HR team will review applications and contact shortlisted candidates for further steps.

Join us and be a part of Indias e-commerce revolution!