Job Summary

Flipkart, one of Indias leading e-commerce giants, is looking for dedicated and detail-oriented professionals to join our Work From Home Order Processing team. In this role, you will be responsible for handling customer orders, verifying details, coordinating with logistics, and ensuring smooth order fulfillment. This is an excellent opportunity for individuals who are looking for a remote job with a well-established company while enjoying work-life balance.

Key Responsibilities

• Process customer orders accurately and efficiently.

• Verify order details, payment information, and customer credentials.

• Coordinate with warehouse and logistics teams to ensure timely order dispatch.

• Track shipments and update customers on order status when required.

• Handle order-related queries via email, chat, or phone.

• Identify and resolve discrepancies in orders.

• Ensure compliance with Flipkarts order fulfillment policies.

• Maintain accurate records of processed orders for reporting and analysis.

Required Skills and Qualifications

• Minimum 12th pass or higher education (Graduation preferred).

• Strong attention to detail and accuracy in data entry.

• Good communication skills in English and regional languages.

• Basic knowledge of e-commerce operations and logistics.

• Ability to work independently and meet deadlines.

• Proficiency in using computers, MS Office, and online order management tools.

Experience

• Prior experience in order processing, data entry, or customer service is preferred but not mandatory.

• Freshers with strong analytical and organizational skills are welcome to apply.

Working Hours

• Flexible work-from-home schedule with shifts based on order volume.

• May require weekend or holiday availability depending on business needs.

Knowledge, Skills, and Abilities

• Familiarity with e-commerce platforms and online shopping trends.

• Ability to multitask and handle multiple orders simultaneously.

• Problem-solving skills to resolve order-related issues quickly.

• Strong time management skills to ensure timely processing.

Benefits

• Competitive salary and performance-based incentives.

• Work-from-home flexibility with no commute hassles.

• Career growth opportunities within Flipkart.

• Access to training programs and skill development.

• Employee discounts on Flipkart products.

Why Join Flipkart?

• Be part of one of Indias leading and most trusted e-commerce brands.

• Work in a dynamic and innovative environment.

• Enjoy work-life balance with remote working opportunities.

• Gain valuable experience in the fast-growing e-commerce sector.

How to Apply

Interested candidates can apply online by visiting the Flipkart careers page or submitting their updated resume via the official Flipkart job portal. Shortlisted candidates will be contacted for further screening and interview rounds.

Join Flipkart today and be part of a growing team that shapes the future of online shopping!