Job Summary

Fresher Jobs Hub is looking for enthusiastic and customer-focused individuals to join our team as Part-Time Remote Customer Service Representatives. This role is ideal for students or anyone looking for a flexible, work-from-home opportunity. You will be responsible for assisting customers via phone, email, and live chat, ensuring they receive excellent service and support. If you have great communication skills, enjoy problem-solving, and want to work in a dynamic, remote-friendly environment, this job is for you!

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a professional and friendly manner.

• Assist customers with product information, troubleshooting, order processing, and general queries.

• Handle complaints with patience and professionalism, ensuring customer satisfaction.

• Maintain accurate records of customer interactions and follow up as needed.

• Collaborate with other team members and departments to improve customer experience.

• Stay updated on company policies, products, and services to provide accurate information.

• Follow company guidelines to meet customer service performance metrics.

Required Skills and Qualifications

• Excellent verbal and written communication skills in English.

• Strong problem-solving abilities with a customer-first approach.

• Ability to multitask and handle multiple customer interactions efficiently.

• Comfortable using online communication tools, CRM systems, and live chat platforms.

• Basic computer skills and familiarity with Microsoft Office, Google Suite, or similar applications.

• A positive attitude, patience, and the ability to remain calm under pressure.

Experience

• No prior experience is required, but customer service experience is a plus.

• Training will be provided to help you succeed in the role.

Working Hours

• Flexible part-time hours, allowing you to balance work with studies or other commitments.

• Shifts are available during weekdays, evenings, and weekends.

• Minimum commitment of 10-20 hours per week.

Knowledge, Skills, and Abilities

• A strong understanding of customer service principles and best practices.

• Ability to work independently while also being a team player.

• Fast learner who can quickly adapt to new systems and procedures.

• Ability to handle a high volume of customer interactions efficiently.

• Strong attention to detail and organizational skills.

Benefits

• Competitive hourly pay.

• Fully remote work—no commuting required.

• Flexible schedule tailored to your availability.

• Opportunity to gain valuable customer service experience.

• Supportive team environment with training and development opportunities.

• Potential for career growth within the company.

Why Join Us?

At Fresher Jobs Hub, we believe in providing flexible work opportunities that fit around your lifestyle. Whether you are a student, a stay-at-home parent, or someone looking for extra income, our part-time remote customer service role offers the perfect balance of work and flexibility. You will be part of a supportive team that values your contributions, while also gaining valuable skills for your future career.

How to Apply

If you are ready to start a rewarding remote job with flexible hours, we would love to hear from you!

1. Click the Apply Now button on our website.

2. Submit your CV and a brief cover letter explaining why you are a great fit for the role.

3. If shortlisted, you will be invited for a virtual interview.

Join us today and start your journey in customer service from the comfort of your home!