Online Customer Service Representative - No Experience Needed
Fresher Jobs Hub
Available Locations:
Bengaluru, Karnataka
Job Description
Job Summary
Fresher Jobs Hub is seeking enthusiastic and reliable individuals to join our remote customer service team. This is a golden opportunity for freshers or individuals looking to start their career in customer support. You’ll serve as the first point of contact for our customers, providing friendly, efficient, and effective support—all from the comfort of your home. No prior experience? No problem! We provide complete training.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, or online portals.
- Provide accurate information regarding products, services, and order status.
- Troubleshoot and resolve customer issues or escalate to the relevant department.
- Maintain records of customer interactions, transactions, and feedback.
- Ensure high levels of customer satisfaction through effective communication and problem-solving.
- Collaborate with internal teams to improve processes and customer experiences.
- Follow company guidelines and communication scripts to maintain brand consistency.
Required Skills and Qualifications
- Basic computer skills and familiarity with online communication tools.
- Good written and verbal communication skills in English.
- Ability to stay calm and empathetic under pressure.
- Self-discipline to manage time effectively while working remotely.
- Willingness to learn and follow company procedures.
- High school diploma or equivalent (any stream).
Experience
- No prior experience required – This role is ideal for freshers.
- Previous experience in a customer-facing or support role is a plus but not mandatory.
Working Hours
- Flexible shifts available: Choose between Morning, Afternoon, Evening, or Night shifts.
- Both part-time and full-time positions are available.
- Weekend shifts available for extra earning opportunities.
Knowledge, Skills, and Abilities
- Comfortable navigating web applications and digital tools.
- Ability to multitask and manage time effectively.
- Quick learner with a proactive mindset.
- Adaptability to different communication styles and customer needs.
- Strong attention to detail and accuracy.
Benefits
- 100% Remote – Work from the comfort of your home.
- Paid training and onboarding support.
- Performance bonuses and incentives.
- Flexible work schedule suited to students, homemakers, and freelancers.
- Opportunity for career growth and promotions.
- Supportive team environment and regular feedback sessions.
Why Join Fresher Jobs Hub?
At Fresher Jobs Hub, we believe in nurturing talent from the ground up. Our mission is to empower newcomers to the workforce with real opportunities and on-the-job learning. Whether you’re a student, recent graduate, or looking for a career change, we provide the tools and support you need to thrive in the digital workspace. Join a fast-growing platform that values your growth, flexibility, and work-life balance.
How to Apply
To apply for the Online Customer Service Representative position:
- Visit our official application page: [Insert link here]
- Fill in the online form with your basic details.
- Submit a short introduction (no CV required).
- Our HR team will contact shortlisted candidates within 3-5 working days.