Chat Support Executive - Work From Home Jobs for Students and Freshers

Fresher Jobs Hub

Available Locations: Bengaluru, Karnataka

Job Description

Job Summary:


Fresher Jobs Hub is actively seeking enthusiastic and reliable Chat Support Executives to provide real-time, written assistance to customers via chat platforms. This remote opportunity is perfect for students, freshers, or individuals looking for flexible work-from-home employment. As a Chat Support Executive, you will be the first point of contact for customers and will play a crucial role in resolving inquiries, ensuring satisfaction, and maintaining the reputation of the brand.



Key Responsibilities:



  • Respond promptly to customer inquiries through live chat.

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Resolve customer complaints effectively, ensuring a high level of customer satisfaction.

  • Identify and escalate issues to supervisors when necessary.

  • Maintain records of customer interactions and transactions.

  • Follow communication procedures, guidelines, and policies.

  • Meet personal/team qualitative and quantitative targets.



Required Skills and Qualifications:



  • Excellent written communication skills in English.

  • Basic computer knowledge and familiarity with typing and using chat tools.

  • Ability to multitask and manage multiple conversations simultaneously.

  • Calm, polite, and professional tone when handling customer interactions.

  • Self-motivated, dependable, and able to work independently.



Experience:



  • Freshers are welcome; no prior work experience is required.

  • Prior experience in customer service or chat support is a plus, but not mandatory.



Working Hours:



  • Flexible shift options available.

  • Part-time and full-time shifts to suit your schedule.

  • Ideal for students or individuals seeking evening or weekend work.



Knowledge, Skills, and Abilities:



  • Fast and accurate typing speed (minimum 25-30 WPM preferred).

  • Familiarity with customer service tools and practices.

  • Ability to maintain a positive and empathetic attitude at all times.

  • Strong attention to detail and problem-solving skills.



Benefits:



  • 100% Remote – Work from the comfort of your home.

  • No investment or registration fees required.

  • Flexible schedules tailored for students and freshers.

  • Regular payouts and performance-based incentives.

  • On-the-job training and career development support.

  • Certificate of work experience upon completion of 3 months.



Why Join Fresher Jobs Hub?


At Fresher Jobs Hub, we believe in empowering the next generation of professionals with real opportunities and flexible work options. Our team thrives on a culture of growth, support, and innovation. Whether you're a student managing your studies or a fresher looking to build a career, we provide the ideal platform to learn, earn, and grow in a digital-first workplace.



How to Apply:


Interested candidates can apply by clicking on the “Apply Now” button on our careers page or send your updated resume to us with the subject line "Application for Chat Support Executive - Work From Home."

Apply Now

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