Customer Assistance Executive - Remote Jobs for 12th Pass OR Graduates

Fresher Jobs Hub

Available Locations: Jaipur, Rajasthan

Job Description

📝 Job Summary


Fresher Jobs Hub is looking for enthusiastic and customer-focused individuals to join our remote support team as Customer Assistance Executives. This is a perfect opportunity for recent 12th pass students or fresh graduates seeking a stable, work-from-home job with career growth potential. You will be responsible for providing customer support through chat, email, and voice platforms, ensuring a smooth and satisfactory service experience.



🎯 Key Responsibilities



  • Respond to customer inquiries promptly and professionally via chat, email, or phone.

  • Provide accurate information about products, services, or processes.

  • Resolve basic customer complaints or route complex queries to the appropriate department.

  • Record and update customer interactions in the system accurately.

  • Follow communication guidelines, policies, and procedures set by the company.

  • Meet daily or weekly performance targets, including response time, resolution rate, and customer satisfaction scores.

  • Maintain a calm and helpful tone during customer interactions.



📋 Required Skills and Qualifications



  • Minimum educational qualification: 12th pass (Higher Secondary) or Graduate in any stream.

  • Good verbal and written communication skills in English and/or Hindi.

  • Ability to type with accuracy and handle multiple tasks.

  • Basic computer literacy – knowledge of email tools, browsers, MS Office.

  • Friendly, patient, and customer-centric attitude.



📚 Experience



  • Freshers are encouraged to apply.

  • Prior experience in customer support, BPO, or any service-oriented role is a plus, but not mandatory.



⏰ Working Hours



  • Flexible shifts available (morning, afternoon, evening, or night).

  • Both full-time and part-time roles offered.

  • Weekend shifts available with compensatory offs during weekdays.

  • Work from the comfort of your home with scheduled breaks.



🧠 Knowledge, Skills, and Abilities



  • Ability to stay calm and composed under pressure.

  • Quick learner with problem-solving abilities.

  • Strong attention to detail.

  • Self-motivated and disciplined to work independently.

  • Familiarity with CRM tools and online chat/email systems is an added advantage.



🎁 Benefits



  • Fixed monthly payout with performance-based incentives.

  • Paid training for all new joiners.

  • 100% remote – zero commute stress.

  • Flexible working shifts suited for students or homemakers.

  • Opportunity to upskill and grow into senior roles.

  • E-certificates for experience and training.

  • Supportive team and regular virtual engagement activities.



🌟 Why Join Fresher Jobs Hub?


At Fresher Jobs Hub, we believe in creating equal job opportunities for students, fresh graduates, and job seekers across India. We focus on your potential rather than just experience. Join a remote-first team that values flexibility, growth, and employee well-being. We invest in your learning and offer multiple career paths even if you’re just starting out.



📨 How to Apply


Ready to start your remote career? Apply in 2 simple steps:



  1. Click the Apply Now button or email your updated resume to us with the subject line "Application – Customer Assistance Executive".

  2. Shortlisted candidates will be contacted for a brief telephonic interview and training session details.

Apply Now

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