Remote BPO Jobs - Customer Support Hiring for Freshers (Work From Home)

Fresher Jobs Hub

Available Locations: Jaipur, Rajasthan

Job Description

📝 Job Summary


Fresher Jobs Hub is actively seeking enthusiastic, customer-focused individuals to join our growing BPO team. As a Customer Support Representative, you will be the first point of contact for customers, helping them resolve queries, offering assistance, and ensuring a seamless customer experience — all from the comfort of your home. This is a fantastic opportunity for freshers or those looking to start their career in the customer service or BPO industry.



🔑 Key Responsibilities



  • Handle inbound and outbound customer calls in a professional and courteous manner

  • Address customer questions, issues, and concerns with accuracy and efficiency

  • Maintain detailed and accurate records of customer interactions using CRM tools

  • Follow communication scripts and standard procedures to resolve complaints

  • Collaborate with other departments to ensure prompt customer service resolutions

  • Meet daily, weekly, and monthly performance metrics and KPIs

  • Provide product/service information clearly and patiently to customers

  • Escalate unresolved issues to the appropriate team or supervisor



✅ Required Skills and Qualifications



  • Excellent verbal and written communication skills in English or Hindi

  • Basic computer knowledge and ability to use email, web browsers, and CRM tools

  • Good listening skills and a polite, customer-centric attitude

  • Ability to multitask and stay calm under pressure

  • Willingness to work in a rotational shift (if required)



🎯 Experience



  • No prior experience required – Freshers are welcome

  • Experience in customer service, call center, or BPO (voice/non-voice) is a plus



⏰ Working Hours



  • Flexible Work Options: Full-time and part-time roles available

  • Shift Timings: Morning, Afternoon, or Night Shifts based on availability

  • 6-day working week (One fixed weekly off)

  • Rotational or fixed shifts based on project



🧠 Knowledge, Skills, and Abilities



  • Strong communication and interpersonal skills

  • Customer-focused mindset with problem-solving ability

  • Ability to adapt to new tools, systems, and technologies

  • Reliable internet connection and a quiet work environment at home

  • Self-motivated and disciplined while working independently



🎁 Benefits



  • Work From Home – No commute, flexible location

  • Quick joining process with training provided

  • Performance-based incentives and bonuses

  • Certificate of experience after completion of probation

  • Supportive team environment and ongoing mentorship

  • Great entry-level opportunity to build a long-term career in BPO/customer service



🌟 Why Join Fresher Jobs Hub?


At Fresher Jobs Hub, we believe in empowering fresh talent and creating equal opportunities across the country. Join a company that values growth, flexibility, and your future. Whether you're a student, job seeker, or someone re-entering the workforce, we offer a platform to launch your professional journey with top training, remote convenience, and real growth potential.



📬 How to Apply


Interested candidates can apply online by submitting their resume through our official portal or via email. Shortlisted applicants will be contacted for a virtual interview. No registration fees or prior experience is required.

Apply Now

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