American Airline Hiring for Remote Positions - Flexible Work Options
American Airlines
Available Locations:
Manila, Metro Manila
Job Description
Job Summary
American Airlines is seeking motivated, detail-oriented individuals for various remote positions across departments including Customer Support, Data Entry, Scheduling, Virtual Assistance, and Administrative Coordination. As part of one of the world’s largest and most respected airlines, you’ll have the opportunity to support operations from the comfort of your home while enjoying a flexible work-life balance and contributing to a dynamic, inclusive team.
Key Responsibilities
Depending on the role and department, your responsibilities may include:
- Responding to customer inquiries via chat, email, or phone with professionalism and accuracy.
- Managing travel schedules, bookings, and customer records using in-house systems.
- Inputting and verifying data related to flights, customers, and operations.
- Supporting back-office tasks such as report generation, documentation, and administrative updates.
- Collaborating with team members and supervisors to ensure service excellence.
- Escalating issues as needed and following up on unresolved matters promptly.
Required Skills and Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred for some roles).
- Proficient in basic computer applications including MS Office (Word, Excel, Outlook).
- Strong communication skills – both written and verbal.
- Ability to work independently in a remote setting with minimal supervision.
- Excellent time management and multitasking ability.
- Strong attention to detail and commitment to data accuracy.
- Typing speed of 35+ WPM is advantageous.
Experience
- Entry-level and experienced professionals are welcome to apply.
- Previous experience in customer service, travel, data entry, or administration is a plus but not mandatory.
- On-the-job training will be provided for selected candidates.
Working Hours
- Multiple shifts available: Morning, Afternoon, Evening, and Night.
- Flexible scheduling options – ideal for students, parents, and individuals seeking part-time work.
- Weekend and holiday availability may be required for some roles.
Knowledge, Skills, and Abilities
- Knowledge of airline industry practices is an asset but not required.
- Ability to remain calm under pressure and resolve conflicts efficiently.
- Strong organizational skills and the ability to adapt to new tools quickly.
- Customer-first mindset and a commitment to delivering exceptional service.
Benefits
- Competitive hourly pay or salary (based on role and experience).
- Paid training and remote work equipment (where applicable).
- Health, dental, and vision insurance (for eligible employees).
- Travel privileges and flight discounts for you and eligible family members.
- Retirement savings plans and employee stock purchase programs.
- Career advancement and skill development opportunities.
Why Join American Airlines?
At American Airlines, we don’t just offer jobs — we build careers. You’ll join a diverse team that values integrity, inclusivity, and innovation. Our remote roles are designed to give you the flexibility you need while still feeling connected to a global mission — helping people travel the world safely, comfortably, and with care. Whether you're starting out or ready to bring your experience to a global brand, American Airlines offers the stability and growth you’re looking for.
How to Apply
If you're ready to launch your career or take the next step with a company that supports flexible remote work, we want to hear from you! 👉 Apply Now by submitting your resume and a brief cover letter outlining your interest and availability.