Mac OS X AND Apple Device Administrator - Remote AND On-Site Roles

Apple Inc

Available Locations: Bonnybridge, Scotland

Job Description

Job Summary:


Apple Inc. is seeking a highly skilled and motivated Mac OS X and Apple Device Administrator to manage, support, and optimize the deployment and operation of Apple hardware and macOS environments within corporate settings. This hybrid role (remote and on-site) requires technical expertise in managing Apple ecosystems at scale, ensuring secure, seamless, and efficient device performance across the organization. You will collaborate closely with IT, security, and end-user support teams to deliver a world-class Apple user experience.



Key Responsibilities:



  • Deploy, configure, and manage macOS devices, iPhones, and iPads across various departments using industry-standard tools such as Jamf, Apple Business Manager, or similar MDM solutions.

  • Perform OS installations, updates, patches, and application rollouts while ensuring system stability and security compliance.

  • Troubleshoot and resolve hardware, software, and network issues related to Apple devices.

  • Monitor system performance, perform audits, and implement proactive improvements to increase reliability and usability.

  • Enforce device security policies including encryption, endpoint protection, remote wipe, and secure authentication protocols.

  • Support onboarding/offboarding processes by managing provisioning, configuration, and deprovisioning of Apple devices.

  • Collaborate with cross-functional IT teams to integrate Apple environments into broader enterprise infrastructure.

  • Maintain documentation of system configurations, processes, and technical troubleshooting guides.



Required Skills and Qualifications:



  • Strong hands-on experience with macOS, iOS, and Apple ecosystem tools.

  • Expertise with Jamf Pro, Apple Business Manager, or other enterprise mobility management (EMM/MDM) platforms.

  • Deep understanding of Apple hardware, operating systems, and native applications.

  • Familiarity with scripting languages such as Bash, Python, or AppleScript for automation tasks.

  • Ability to support and communicate effectively with both technical and non-technical users.

  • Solid grasp of networking fundamentals, VPNs, and system security principles.



Experience:



  • Minimum 3–5 years of IT administration experience, with at least 2 years focused on Apple/macOS environments.

  • Experience working in corporate IT, education, or enterprise support settings is highly desirable.

  • Proven track record of managing device fleets in hybrid or fully remote organizations.



Working Hours:



  • Full-time role: 40 hours per week.

  • Flexibility to work in remote and on-site settings, depending on business needs.

  • Occasional after-hours or weekend support may be required for updates, rollouts, or critical issue resolution.



Knowledge, Skills, and Abilities:



  • In-depth knowledge of macOS system architecture and lifecycle management.

  • Strong problem-solving abilities with a proactive and customer-focused mindset.

  • Excellent time management and multitasking capabilities in fast-paced environments.

  • Ability to document workflows, update knowledge bases, and train users on device best practices.

  • Professional certifications such as Jamf Certified Tech/Admin or Apple Certified Support Professional (ACSP) are a plus.



Benefits:



  • Competitive salary and performance-based bonuses.

  • Access to the latest Apple hardware and software.

  • Comprehensive health, dental, and vision insurance.

  • Generous vacation and paid time off policies.

  • 401(k) matching and employee stock purchase programs.

  • Professional development opportunities and tuition reimbursement.

  • Inclusive and collaborative work culture with a focus on innovation.



Why Join Apple Inc.:


Working at Apple means being part of something greater than yourself — a chance to build tools and experiences that impact millions of users globally. We value diversity, creativity, and forward-thinking problem solvers who are passionate about Apple technology. Join us to be part of a world-class team that pushes boundaries and shapes the future of computing.



How to Apply:


To apply, please submit your updated resume and a brief cover letter outlining your relevant experience with Apple device administration. Qualified candidates will be contacted for a technical interview.


Apply Now

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