Remote Customer Support Executive - No Experience Required

Fresher Jobs Hub

Available Locations: Toronto, Ontario

Job Description

Job Summary


Fresher Jobs Hub is seeking enthusiastic and customer-oriented individuals to join our growing remote support team as Customer Support Executives. This entry-level position is perfect for freshers or individuals looking to kickstart their career in a supportive and fast-paced environment. No prior experience is necessary – full training will be provided.


As a Remote Customer Support Executive, you’ll be the first point of contact for our clients and customers, offering assistance via email, chat, or phone. Your role will be crucial in maintaining our reputation for excellent customer service while helping users resolve queries effectively and professionally.



Key Responsibilities



  • Handle incoming customer queries through chat, email, or calls in a courteous and professional manner.

  • Identify issues and provide timely resolutions or escalate to higher support if needed.

  • Maintain accurate records of interactions and updates in internal systems.

  • Follow standard operating procedures and company policies to ensure consistent support quality.

  • Collaborate with team members and supervisors to improve service delivery.

  • Participate in training sessions and skill development initiatives.



Required Skills and Qualifications



  • Excellent verbal and written communication skills in English.

  • Basic computer proficiency and the ability to learn new tools quickly.

  • Strong interpersonal skills with a customer-first mindset.

  • Ability to stay calm and empathetic under pressure.

  • High attention to detail and good problem-solving skills.



Experience



  • No prior experience is required.

  • Freshers, recent graduates, and career changers are encouraged to apply.

  • Any internship or part-time work in customer service, communication, or administration will be a plus.



Working Hours



  • Flexible shifts available: full-time and part-time options.

  • Work from the comfort of your home.

  • Weekend or evening shifts may be required based on business needs.



Knowledge, Skills, and Abilities



  • Comfortable working with CRM systems or willingness to learn.

  • Basic understanding of customer service principles.

  • Ability to multitask and manage time efficiently.

  • A positive attitude and willingness to take feedback constructively.

  • Self-discipline and motivation to work independently in a remote environment.



Benefits



  • 100% remote work – no commute!

  • Paid training and continuous skill development.

  • Flexible working hours to suit your lifestyle.

  • Opportunities for career growth and internal promotions.

  • Performance bonuses and recognition programs.

  • Supportive and inclusive team culture.



Why Join Fresher Jobs Hub?


At Fresher Jobs Hub, we believe in providing opportunities for those who are just starting out. We don’t just offer jobs—we help build careers. Our mission is to empower young professionals by giving them the tools, training, and environment they need to thrive. When you join us, you're stepping into a growth-driven culture that values every individual’s contribution.



How to Apply


Ready to launch your career in customer service? Click the “Apply Now” button or send your CV to careers@fresherjobshub.com with the subject line: Application for Remote Customer Support Executive.

Apply Now

Similar Jobs