Sales OR customer service with fluency in english

Fresher Jobs Hub

Available Locations: Cape Town, Western Cape

Job Description

Job Summary


Fresher Jobs Hub is looking for dynamic, enthusiastic, and fluent English-speaking professionals to join our growing Sales and Customer Service team. This is a remote role ideal for individuals who are passionate about delivering exceptional customer experiences or driving sales through engaging conversations. If you enjoy helping people and have a flair for communication, this is the perfect opportunity for you to launch your career in a fast-growing and supportive environment.



Key Responsibilities



  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.

  • Resolve product or service-related concerns, ensuring high customer satisfaction.

  • Present and promote products/services to potential customers to meet sales targets.

  • Maintain detailed and accurate records of customer interactions and sales conversions.

  • Collaborate with the internal team to stay updated on product knowledge and customer service procedures.

  • Follow communication scripts and guidelines to ensure consistent quality.

  • Provide feedback to management on recurring issues and customer needs.



Required Skills and Qualifications



  • Excellent verbal and written communication skills in English (a must).

  • Strong interpersonal skills with the ability to handle diverse customer personalities.

  • Basic computer knowledge and the ability to use CRM or customer service software.

  • Ability to multi-task, prioritize, and manage time effectively.

  • A positive, professional attitude with a problem-solving mindset.

  • Willingness to learn and adapt to new systems and processes.



Experience



  • Freshers are welcome to apply – training will be provided.

  • Previous experience in customer service, sales, or call centers is a plus but not mandatory.



Working Hours



  • Flexible shifts available: Morning, Afternoon, and Evening (Full-Time or Part-Time).

  • Weekends may be required depending on role and schedule.



Knowledge, Skills, and Abilities



  • Proficiency in English communication is essential.

  • Ability to maintain composure in challenging situations.

  • Fast learner with a proactive approach to learning new tasks.

  • Familiarity with customer service tools (like Zendesk, Freshdesk, etc.) is an advantage.

  • Goal-oriented with the ability to meet performance metrics (e.g., sales targets, response time).



Benefits



  • Work from the comfort of your home with flexible scheduling.

  • Comprehensive training and onboarding support.

  • Opportunity to grow within the company – career advancement programs available.

  • Performance-based incentives and bonuses.

  • A friendly, inclusive, and team-driven work culture.

  • Weekly or monthly payment options.



Why Join Fresher Jobs Hub?


At Fresher Jobs Hub, we believe in nurturing talent, whether you’re just starting out or looking for a career change. We provide a supportive and flexible environment that encourages continuous learning and development. With opportunities to work remotely, attractive compensation, and an inclusive team culture, we are committed to helping you succeed.



How to Apply


Ready to take the first step in your customer service or sales career? Click “Apply Now” or send your updated CV to us with the subject line "Sales/Customer Service Executive – Fluent English".

Apply Now

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