Customer Service Associate - Flexible Hours AND Competitive Pay

Fresher Jobs Hub

Available Locations: Singapore, Central Singapore

Job Description

📝 Job Summary


Fresher Jobs Hub is seeking enthusiastic and customer-focused individuals to join our remote support team as Customer Service Associates. This is a dynamic opportunity to assist customers, resolve queries, and deliver outstanding service — all while working from the comfort of your home. Whether you're a student, recent graduate, stay-at-home parent, or someone seeking flexible work hours, this role is designed to offer competitive pay, training, and growth opportunities with a leading platform for fresher-friendly employment.



🔑 Key Responsibilities



  • Provide timely and professional responses to customer inquiries via chat, email, or phone.

  • Resolve customer concerns and complaints with empathy, clarity, and efficiency.

  • Process orders, forms, applications, and requests accurately.

  • Maintain customer records by updating account information.

  • Follow communication procedures, guidelines, and policies.

  • Escalate complex queries to senior representatives or supervisors as needed.

  • Stay up-to-date with product knowledge, company updates, and system tools.



✅ Required Skills and Qualifications



  • Excellent verbal and written communication skills in English.

  • Strong problem-solving and decision-making abilities.

  • Basic computer literacy, including proficiency in typing, internet navigation, and email usage.

  • A calm and professional demeanor with the ability to multitask effectively.

  • Ability to work independently and manage time efficiently in a remote environment.



🎓 Experience



  • No prior experience required — freshers and entry-level applicants are encouraged to apply.

  • Prior customer service, call center, or helpdesk experience is a plus but not mandatory.

  • Training will be provided to all selected candidates.



⏰ Working Hours



  • Flexible working shifts available: morning, afternoon, evening, or night.

  • Part-time and full-time roles offered based on your availability.

  • Weekend and holiday shifts are optional, based on demand and preference.



🧠 Knowledge, Skills, and Abilities



  • Familiarity with basic CRM tools and online communication platforms (training provided).

  • Empathy and active listening skills.

  • Adaptability to different customer personalities and situations.

  • Ability to manage and prioritize tasks under pressure.

  • Willingness to learn and grow in a remote support role.



🎁 Benefits



  • Competitive hourly pay with performance bonuses.

  • 100% remote – work from anywhere.

  • Paid training and onboarding support.

  • Flexible work schedules tailored to your lifestyle.

  • Opportunity for long-term employment and career progression.

  • Certificate of Experience for all successful candidates.



🌟 Why Join Fresher Jobs Hub?


At Fresher Jobs Hub, we believe in creating accessible career opportunities for everyone, especially those starting their professional journey. As a fast-growing job platform tailored to entry-level talent, we offer flexible, rewarding, and meaningful remote work experiences. Join a supportive team that values your growth, empowers your voice, and champions work-life balance.



📩 How to Apply


Ready to start your journey in customer support? Submit your application today by clicking Apply Now on our careers page or sending your resume to jobs@fresherjobshub.com with the subject line: Customer Service Associate Application – [Your Name].

Apply Now

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